Ac Moore Reviews

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Merchandise credit cards

Original review updated by user Dec 27, 2020
Hello, I have 2 merchandise refund cards, wondering if I can use them at Michaels, or do i have to shop on line at an AC Moore. Im really not a pissed consumer.
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ID
#2354427 Review #2354427 is a subjective opinion of poster.
Pros
  • Love the store
  • Loved the store
Loss
$50
Preferred solution
just an answer

Have not had a response to my inquiry

I am a former employee of ACMoore. Recently I received a check in the mail from them and I needed to either have it reissued or have a picture of the cancelled check. I have called and left a voice mail and written to them rwice. They have yet to respond to me. I know someone is taking care of ACMoore business to have issued the check in the first place, Apparently 21 years of employment with them isn't enough to deserve a response from them. I'm disappointed but not really surprised.

User's recommendation: well the company was sold to Michaels so they have no future customers.

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ID
#2212370 Review #2212370 is a subjective opinion of poster.

Gift card balance

Hello, My son has a large balance on his card that was never used. I understand all stores are closed and we do not live in the area and were not aware until now that all stores are closed. Can you tell me hat he shold do? Thank you , Heather Tomczyk 919-986-****
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ID
#2073727 Review #2073727 is a subjective opinion of poster.
Location
Wilson, North Carolina
New Reviewer

Compliment Customer Service Provided by Caitlyn Store 00180

Excellent customer service at checkout counter with Caitlyn, Store 00180. Thanks for a wonderful shopping experience for the Fall 2019. Keep up the good job, as it is appreciated by this patron. Thank you, Barbara Bonn
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ID
#1654450 Review #1654450 is a subjective opinion of poster.
Location
Brookland, Virginia
Reason of review
Good customer service
New Reviewer

Rewards Certificate $10

I was unable to visit AC Moore store in March, and when I finally thought about shopping on line I realized that I either had not previously registered with password and or forgotten my password. I called the store and they were unable to help me. I also tried to call the phone # given but there was no one there to help me.. there was no link to change password or apparently due to the work hours the computer could not generate a password.. does this mean that I will lose my certificate? With regrets Dolores Malecki
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ID
#1504098 Review #1504098 is a subjective opinion of poster.
Location
Brick Township, New Jersey
Reason of review
Week end hours, no one to help with new password

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