Abrazo Health
Abrazo Health Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Abrazo Health has a 1.0 star rating from 1 customer; consumers are mostly dissatisfied and a recent recommendation said "I would rather die than go there again."
Positive Feedback
No positive feedback appears in the single review; there are no reported helpful diagnoses or treatment outcomes.
Negative Feedback / Risk Areas
- Unfriendly staff and poor treatment of a patient with autism, as noted in Abrazo Health reviews.
- Alleged lack of diagnosis or treatment and failure of the patient advocate to follow up.
- High-pressure billing and collections tactics intensified distress; billing was a central complaint.
- Overall poor customer service and multiple Abrazo Health customer complaints about costs and care.
Key Takeaways for Future Customers
- Check Abrazo Health reviews and documented customer experiences before seeking care.
- Document all interactions with the patient advocate and billing department in writing.
- Be prepared to question charges and consider alternative providers if concerned about price or service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Abrazo Health has a 1.0 star rating from 1 customer; consumers are mostly dissatisfied and a recent recommendation said "I would rather die than go there again."
Positive Feedback
No positive feedback appears in the single review; there are no reported helpful diagnoses or treatment outcomes.
Negative Feedback / Risk Areas
- Unfriendly staff and poor treatment of a patient with autism, as noted in Abrazo Health reviews.
- Alleged lack of diagnosis or treatment and failure of the patient advocate to follow up.
- High-pressure billing and collections tactics intensified distress; billing was a central complaint.
- Overall poor customer service and multiple Abrazo Health customer complaints about costs and care.
Key Takeaways for Future Customers
- Check Abrazo Health reviews and documented customer experiences before seeking care.
- Document all interactions with the patient advocate and billing department in writing.
- Be prepared to question charges and consider alternative providers if concerned about price or service.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Buckeye, Arizona
Awful treatment
- - -Unfriendly staff toward autistic patient in pain.
- - -No diagnosis or treatment; high-pressure billing.
- - -Advocate promised help but didn't return calls.
From the start, the staff at Abrazo West provided an unfriendly environment for someone arriving ALONE with Aspergers and severe pain.
As an American with Autism in 2025, I cannot believe how I was treated by the staff during the 3+ hours I sat stimming, alone in a freezing room. This was more than just unprofessional.
This AWFUL care an the EXPENSE of someone suffering with ASD that just needed help.
They took advantage of my weak position, treated me to awful care, no diagnosis, no treatment. Lots of excuses. High pressure billing right in the room.
This was a money grab from the moment I walked in to place. Now, Im being hounded to pay a half dozen bills for NOTHING.
The patient advocate Sue" promised to be there as the bills poured in, she seemed sincere at the time, empathizing with my situation, promising she would be an advocate during calls with the hospital billing. (which turned out to be high pressure with that collections feel)
By the end of the first call with their billing dept, the representative pushed me so hard to PAY that I started seizing on the call and melted down privately for over an hour after.
And. NO help from the advocate.
She just ignores phone messages, no calls back. Just another corporate liar there to shut a person like me up.
I wish people had a little more understanding of how this type of high pressure entrapment can destroy someone living alone with Autism.
Unforgivable.
- Not autistic friendly
- Terrible people
- Awful experience
Preferred solution: Full refund
User's recommendation: I would rather die than go there again.
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