ABN AMRO
ABN AMRO Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ABN AMRO has a 2.3 star rating from 4 reviews, with 20% would likely recommend and a 75% unfavorable distribution; recent guidance from reviewers is to phone them.
Positive Feedback
Staff are described as friendly and helpful; customer service agents made efforts to assist and promised follow-up, which some customers appreciated.
Negative Feedback / Risk Areas
- Customers report difficulty reaching the service desk and long response times related to ABN AMRO customer complaints.
- Online tools fail for address changes and app reset processes, including lost 6-digit application codes.
- Official support emails bounce and international callers lack toll-free options.
Key Takeaways for Future Customers
- Check ABN AMRO reviews before deciding and prefer calling the support line for urgent issues.
- Expect possible delays, confirm email delivery, and have identification handy for app resets.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ABN AMRO has a 2.3 star rating from 4 reviews, with 20% would likely recommend and a 75% unfavorable distribution; recent guidance from reviewers is to phone them.
Positive Feedback
Staff are described as friendly and helpful; customer service agents made efforts to assist and promised follow-up, which some customers appreciated.
Negative Feedback / Risk Areas
- Customers report difficulty reaching the service desk and long response times related to ABN AMRO customer complaints.
- Online tools fail for address changes and app reset processes, including lost 6-digit application codes.
- Official support emails bounce and international callers lack toll-free options.
Key Takeaways for Future Customers
- Check ABN AMRO reviews before deciding and prefer calling the support line for urgent issues.
- Expect possible delays, confirm email delivery, and have identification handy for app resets.
Good assistance
- - The assistance was helpful, though the issue was not solved.
- - I trust she'll follow up as promised.
- - Calls from abroad should be toll-free.
The assistance I received was helpful although my issue was not solved. The Customer Service employee did all that was in her power to assist me at that moment. I trust that she will get back to me, as promised.
On another note such calls should be toll free for clients phoning from abroad.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIk heb een probleem met mijn bankrekening. Ik ben de 6-cijferige applicatie-identificatiecode vergeten en wil het programma resetten. Mijn naam is Shawakh Al Hassan.
لدي مشكلة في التعامل المصرفي. لدي 6 رموز تعريفية للتطبيقات التي سيتم إعادة تعيينها. اسمي هو شواخ الحسن.
Preferred solution: Ik heb een probleem met mijn bankrekening. Ik ben de 6-cijferige applicatie-identificatiecode vergeten en wil het programma resetten. Mijn naam is Shawakh Al Hassan.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey give friendly service , but the website to change your address doesn’t work
- - The new address, zip code, and tax number were not accepted.
- - Support from the service desk is hard to reach.
I did try to change my address from my old address in the Netherlands to my new address in Spain, but it didnt accept my new address, zipcode and tax number, you really need help from the service desk but it is very difficult to reach someone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerABN-AMRO emails not working
Email addresses customercare@***.nl and support@***.nl and info@***.nl do not work (messages bounce back to sender)
User's recommendation: Phone them...
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