Sherry W Pfc

Information on how to return a wig.

I was so disappointed when the wig arrived but was just not "right". The color was too dark and the style just didn't fit my head or face. (Guess the REAL problem is that it didn't make me look like the model!) I've gotten wigs from Paula's but reading the many favorable comments from your satisfied users, I decided to give your company a try. I was impressed with the wigs being human hair at such favorable prices. Just couldn't make it work, darn it. SO, would you please send me Return Shipping instructions and Credit my card the amount of $48.16. Thanks so much.
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Loss:
$48
Cons:
  • No address or phone listed on contact us no return call

Preferred solution: Full refund

User's recommendation: I was unable to fiind a phone number or an address. Left two voice mails and have still had no response. In calling my bank to report this, they were able to give me a phone and email address. Have heard NOTHING from this company!

Trang Sok
map-marker Canyon Country, California

A pleasant shopping experience with abhair

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This is my first time ordering from abhair.com, amazing. Best set I've gotten at such a reasonable price. I like their product, the hairs super silky and straight, no tangles at all. It's a bit heavier than I thought but well made and very natural looking. It adds a lot of volume and actually blends nicely with my chestnut hair. I will keep it because it's so beautiful and the blond peaks out through my own hair looking like I have highlights. I think I will purchase a couple more extensions from this website. Besides, their shipping is not only free but also faster than expected, one week earlier than I thought. Anyway, it was a nice shopping experience, highly recommend!
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Pros:
  • Shipping speed
  • Product quality
Reason of review:
Good quality
Jamien Ews

Nice clip ins, great customer service

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I love abhair product! it matches my black hair almost exactly, they are very easy to clip in and use. They feel very real and you almost can't tell. Each extension is pretty thin, which doesn't really matter in my hair, but other may want thicker extension pieces. Came in secure packaging, hair felt great and very real when I opened them up. Just make sure you take care of your extensions and use stay in conditioners, and non alcohol hair sprays and styling products so they do not get dry. Would highly recommend these extensions, just keep in mind you may need two sets if you are looking for a fuller look, unless you have thinner hair like me, and it doesn't make much of a difference.
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Pros:
  • Customer service
  • Shipping time
  • Product variety
Reason of review:
Good quality
Chantal Typ
map-marker Seoul, Seoul

Very good company & service & product

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I bought a remy hair extension from abhair.com last month. Before buying, I contacted with them by email for some advice and left my phone number. I would be getting married the next month and I wanted to make myself more beautiful on that day. Unexpectedly, their stuff replied to me very soon by phone. She was very kind and polite with many useful advice. With her help, I finally bought a 20" body wave extension in ombre color(Natural Black/Medium Dark Brown/Strawberry Blonde). Shipping is very fast and the package is fine. I have tried on and now I'm sure I will be most beautiful on that day. Thanks very much abhair!
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Pros:
  • Service
Reason of review:
Good customer service

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