Abercrombie Kids Reviews
Abercrombie Kids Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Abercrombie Kids reviews show generally negative sentiment driven by poor customer service, issues with discounts and special offers, and a price level of this organization is high. A recent order had long shipping delays, missing and stained items, and escalated refund handling.
Positive Feedback
Some customers note product styles and sizing meet expectations, but praise is limited compared with service complaints.
Negative Feedback / Risk Areas
- Frequent customer complaints about shipping delays and missing items.
- Problems with customer service responsiveness and refund processing.
- Discontent with discounts and special offers not meeting expectations.
Key Takeaways for Future Customers
- Expect to read Abercrombie Kids reviews for shipping and service experiences before ordering.
- Be prepared to follow up on refunds and customer service if issues arise.
- Consider price sensitivity given reported high price level and limited promotional satisfaction.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Abercrombie Kids reviews show generally negative sentiment driven by poor customer service, issues with discounts and special offers, and a price level of this organization is high. A recent order had long shipping delays, missing and stained items, and escalated refund handling.
Positive Feedback
Some customers note product styles and sizing meet expectations, but praise is limited compared with service complaints.
Negative Feedback / Risk Areas
- Frequent customer complaints about shipping delays and missing items.
- Problems with customer service responsiveness and refund processing.
- Discontent with discounts and special offers not meeting expectations.
Key Takeaways for Future Customers
- Expect to read Abercrombie Kids reviews for shipping and service experiences before ordering.
- Be prepared to follow up on refunds and customer service if issues arise.
- Consider price sensitivity given reported high price level and limited promotional satisfaction.
Baden, Pennsylvania
Not Happy!
- - Order on 11/30/15 was backordered.
- - Shipped without tracking; sat at a FedEx hub for a week.
- - Missing item and stain; refund requested.
I placed an order on 11/30/15 and after about a week was concerned because I hadn't received a shipping notice. I logged in to find out EVERYTHING I ordered was on back order.
It was scheduled to ship out on 12/8 so I let it go. After it was shipped, I still didn't receive tracking info. Once I inquired about the status I learned it was sitting at a FedEx hub for almost a week. They stated they couldn't consider it lost until 12/22 which allowed no time to get it replaced for Christmas.
Finally, the package was found, shipped from Ohio to USPS in Pennsylvania to turn around and be sent back to Ohio. Once I got it, I was missing an item and received an item with a stain. I spoke with a CSR nd she found an alternate item she could ship but then was told they wouldn't be shipping it to me and they had to escalate my issues in order to even get a refund.
Now I get to travel over an hour to get my one item exchanged and would like to know why I was charged for something never sent. I will NEVER order from there again!
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