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Abercrombie and Kent USA

Abercrombie and Kent USA Reviews

www.abercrombiekent.com
What is your customer experience with Abercrombie and Kent USA?

Abercrombie and Kent USA Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Abercrombie and Kent USA has a 2.9 star rating from 1 review and consumers are mostly neutral. Recent recommendation: always check refund policy.

Positive Feedback

Reviewers value the number of destinations and the website, and note the price level is low.

Negative Feedback / Risk Areas

  • Customer complaints about partial refunds after cancellations, including a retained 50% deposit.
  • Concerns about customer service responsiveness when seeking refunds or dispute resolution.

Key Takeaways for Future Customers

  • Read the refund policy carefully before booking.
  • Expect to confirm refund terms with your travel agent and document agreements.
  • Consult Abercrombie and Kent USA reviews when comparing providers.
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Trip cancelled due to unrest in Israeil

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AI Highlights
  • - Trip canceled after Oct 7; Tel Aviv flights canceled; A&K refunded 50% of deposits, others refunded in full; asks for remaining ~$10k refund.

Dear Sir or Madam: we booked a trip through our travel agent who subcontracted part of our trip to A&K. We have used A&K for world travel for more than 20 years.

unfortunately, our trip could not happen because of the events of October 7th. Our air carrier proactively cancelled our flights out of Tel-Aviv - so no trip. All of our other travel partners including Oberoi returned our deposits in full. We intend to rebook our trips with travel partners like that.

A&K only refunded 50% of our deposits. upon further reflection, I am displeased with that decision and am asking (nicely) to have the remaining 50% of our deposit refunded. The retained amount by A&K is a bit over 10,000 UDS.

-Our travel agency is out of Sarasota Florida.

I would appreciate any consideration you can supply. respectfully submitted

User's recommendation: always check refund policy

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Travel Agencies Expert Talks

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Do you plan a trip? Uncover top travel tips during the pandemic. In this video interview, Latifah Al-Hazza, a co-founder of Femscape Sojourns and a travel journalist, explains how to safely book a trip online, how to avoid unexpected situations during travel, and what to do if your trip was canceled.

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Latifah Al-Hazza
Latifah Al-Hazza

Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.

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