Maven Eqz

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Verified Reviewer
| map-marker Palm Beach Gardens, Florida

Returned two pairs of shoes…cheap quality and inaccurate sizing. After receiving the return 1 month ago still no refund. Would never order from this company again.

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See above. No refund of poor quality shoes 1 month after return email sent. Never again!!! Called company. Did not understand customer service agent. S
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User's recommendation: Don’t purchase abeo shoes.

Resolved
Azlyn Kwt

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Verified Reviewer
| map-marker Zionsville, Indiana

Resolved: Customer Service and Returns

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Updated by user Jan 03, 2024

Company fixed the issue and I have been provided with apology. They finally found the boots that I returned and gave me the full refund.The company is still terrible at managing returns and crediting people back in a timely fashion.

Original review Dec 19, 2023
I ordered multiple shoes from this company for a lot of money. My problem is not with the shoes, but with the return process.

Every single time I had to call in to get my returns credited back to my credit card after over a month of waiting. YOU MUST SAVE YOUR TRACKING NUMBER FROM DROPPING OFF OR THEY WILL SAY THEY NEVER GOT YOUR RETURN. Like most companies now their call center is not in the United States and the wait time is around 30 to 40 minutes. At least the customer service call rep speaks decent English.

I see some of their shoes are now being sold on Amazon. I would order their product again, but not directly from their website or Walking Co.

They are owned by the same people and the customer service is the same. Horrible!!!
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User's recommendation: Do not buy direct from ABEO or Walking Co.

Resolved
Maria L Ttt

Resolved: Checking with the company on one return

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Updated by user Sep 30, 2023

Company fixed the issue and I have been provided with apology. I called the company and today I got the new sandals

Updated by user Sep 18, 2023

I got a call from the company they told me they got my returned item they were going to send me the new sandals so far I did not receive anything

Original review Sep 09, 2023
I returned the sandals on 8/8/23because they were too big asked for a replacement as of today one month later did not receive the replacement I was charged on my credit card also no communication from the company at all
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Loss:
$102

Preferred solution: Full refund

User's recommendation: Be careful

Rob S Ahz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Farmington, Michigan

Refund

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ShDo not buy anything from this company. Refund took 5 months on my credit card. Called several times no help. Finally filed a dispute with my credit card company to receive refund. Never again
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User's recommendation: Shop somewhere else

Anonymous
map-marker Parker, Arizona

Need to check on my order # 41903 where are my shoes

Where is my order, when was it shipped. Have not received any confirmation. Order # 41903 Please call me 720-215-****, have questions. Thank you Jan Orr
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Anonymous

Don't buy!

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I went to The Walking Company, who highly recommended Abeo brand athletic shoes for walking and good support (made by The Walking Company). I purchased the athletic shoes and found the immediately broke down in our garbage. These shoes cost $179 and don't compare with Brooks or New balance in quality. Don't waste your money or your sore feet.
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Cons:
  • Cheaply made athletic shoe for an outrageous price

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