Short Review on March 20, 2017

On free ice creM cone day but they dont have ice cream not right
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ID
#1023382 Review #1023382 is a subjective opinion of poster.
New Reviewer

Abel Enterprises Sales Representative Review from Ardmore, Oklahoma

I purchased a kirby two days after having a c section. I was not able to use the vacume for 6 weeks. During the six weeks i had to contact Able Enterprises for instructions on how to use it because mine didnt come with directions or shampoo. I wanted to be ready to use it as soon as my sergury healed. During that time i was lied to every time i called to get someone to mail out the items. 4 weeks had gone by and finely i gave up and asked them to pick up the vacume. Still unable to use it due to my surgery but frastrated by the liers at Able, i asked that the kirby be picked up Susan from able enterprises told me for two weeks that a service man would pick it up. Again another lie. Now im being told that i cant cancel my contract even though the web site clearly states if due to a disability you have 9 months to cancel. Im just now able to use the vacume and just moving it is a hardship. Its heavy. Its bulky. At this point even if i knew how to work this machine i wouldn't want to. Had i known at the time i would be dealing with a bunch of scam artists i would have never opened my door to them. KURT from Able enterprises who is the sales manager at able did offer to come out to my house and demonstrate how to use the kirby. I would diffenitly ask for him. His employees didnt notify him about this problem for 6 WEEKS!!!! Unfortunately i no longer want anything to do with Able enterprises unless they are going to honor what KIRBY HAS ON THE WEB ABOUT 9 MONTH CANCELATION POLICY DUE TO A DISABILITY.
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1 comment
#1939766

Having a C section is not considered a disability.

ID
#647752 Review #647752 is a subjective opinion of poster.
Location
Ardmore, Oklahoma
Service
Abel Enterprises Sales Representative
Reason of review
Poor customer service

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