
Abbys Legendary Pizza
Abbys Legendary Pizza Overview
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Abbys Legendary Pizza has 1.4 star rating based on 1 customer review. Consumers are mostly dissatisfied.
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Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |Charged for things I did not get
I called your Myrtle creek location and ordered a lunch special today 1/16/23 I was told it came with a personal pizza and a drink. When I arrived the gentleman at the counter appeared to be looking for something and ignored me for a couple of minutes. He then came to the cash register and I told him I had a to go order for Felicia. He rang me up and I paid. He went and grabbed my pizza, that was in a to go box, and handed it to me. He then said hang on and walked away from the counter, he came back and said that they do not have any to go cups. I asked him if he could just refund the portion for my drink then and he told me no he could not. I asked him if he charged me for a drink and pizza and he said yes. I asked him why he could not refund the portion for me drink and he told me it would cost me more then. I was confused at this point and said that I would like him to refund me for the drink charge since I did not get it. He told me that he would but it would cost me $2 more dollars because he had charged me for the special and if he charged me for the pizza alone it would be more. I asked him why it would cost me more if it was a special. He asked me not to be rude. I asked to talk to the manager and he told me that he was the manager. I asked his name and he said Bob. I asked who to make my complaint to and he said Roseburg. I said thank you and I called him a *** on my way out.
While I understand that I should not have name called. I don't feel that he was being respectful or trying to explain the situation in a way for me to be able to understand why I was not able to be refunded the money for something that I did not get.
I work hard for my money and don't appreciate people taking advantage of me. I feel that Bob, if that is his name, took advantage of me and charged me for something that I did not get. If there is a special I am sure there is still a price on the drink and pizza. He could have refunded me the money for the drink that I did not get. Instead he chose to call me rude and tell me I would have to pay more money.
I hope that Bob does not do this all the time, as I was very frustrated with the situation, as I am sure you can tell. I am still looking for my refund for my drink that I was unable to get.
Thank you,
Felicia
Preferred solution: Full refund
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