AbbVie
AbbVie Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AbbVie has a 1.0 star rating from 1 review; consumers are mostly dissatisfied despite 100% would likely recommend noted. Recent recommendations include "Do NOT use this company" and "Persistence needed to apply."
Positive Feedback
Reviewers value the diversity of products and discounts, note an excellent nurse ambassador, and appreciate medium price level and savings program access when it works.
Negative Feedback / Risk Areas
- Pervasive AbbVie customer complaints about slow turnaround and poor customer service with long transfers and mixed instructions.
- Issues reported around billing and refunds and difficulty submitting documents via email or fax.
- Confusion with auto-ship or reorder flows causes accidental orders and frustration.
Key Takeaways for Future Customers
- Expect persistence and frequent follow-up when applying for savings programs; track submissions closely.
- Consider generic alternatives to brand biologics like Humira to avoid service hurdles.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AbbVie has a 1.0 star rating from 1 review; consumers are mostly dissatisfied despite 100% would likely recommend noted. Recent recommendations include "Do NOT use this company" and "Persistence needed to apply."
Positive Feedback
Reviewers value the diversity of products and discounts, note an excellent nurse ambassador, and appreciate medium price level and savings program access when it works.
Negative Feedback / Risk Areas
- Pervasive AbbVie customer complaints about slow turnaround and poor customer service with long transfers and mixed instructions.
- Issues reported around billing and refunds and difficulty submitting documents via email or fax.
- Confusion with auto-ship or reorder flows causes accidental orders and frustration.
Key Takeaways for Future Customers
- Expect persistence and frequent follow-up when applying for savings programs; track submissions closely.
- Consider generic alternatives to brand biologics like Humira to avoid service hurdles.
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Verified Reviewer |
Sparks, Nevada
Months and months of round about calls/claims/answers
Since September of 2025 this company has sent me around in circles in order to access their "savings" programs. Literal hours upon hours of calls, transfers to 8 different departments, different information and requirements depending on who you talk to.
It is a horrible service/company. Do not let your doctor prescribe name brand biologics like Humira. Go and use the generic whenever possible.
They are soulless. And they'll eat your soul if they can.
- Unsupportive uninformed long wait times poor training
Preferred solution: Apology
User's recommendation: Do NOT use this company
Magnolia, Texas
Status of application for Giles Massey 5/13/53App#105****
Poor communication
Nurse ambassador however is excellent
It would be great if I were kept up to date in the process and it could be clearer about how to submit documents
The email and fax numbers on application are not acceptable when submitting additional documents. Submitted x4 for one reason or another and I had to initiate process instead of AbbVie following up
User's recommendation: Persistence needed to apply
Mesquite, Nevada
Reorder
I contacted you by mistake. I was trying to issue a re-order of my medication and somehow got into the wrong screens.
My apologies!
There was never an issue. Sorry.
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