Abba Patio Reviews
Abba Patio Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 2 reviews; overall sentiment is negative with repeated reports of poor customer service and unavailable replacement parts.
Key Takeaways for Future Customers
- Check recent Abba Patio reviews before purchase due to reported difficulty getting replacement parts.
- Expect slow or unresponsive customer service when pursuing warranties or refunds.
- Confirm product availability and return policies since discontinued canvases and parts are common complaints.
Negative Feedback / Risk Areas
- Repeated Abba Patio customer complaints about unresponsive support and unresolved warranty claims.
- High price level noted while replacement parts and timely service are lacking.
- Order issues and shipping/address errors with no clear resolution process.
Positive Feedback
Some products have durable frames, and customers were willing to pay shipping for promised replacements.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 2 reviews; overall sentiment is negative with repeated reports of poor customer service and unavailable replacement parts.
Key Takeaways for Future Customers
- Check recent Abba Patio reviews before purchase due to reported difficulty getting replacement parts.
- Expect slow or unresponsive customer service when pursuing warranties or refunds.
- Confirm product availability and return policies since discontinued canvases and parts are common complaints.
Negative Feedback / Risk Areas
- Repeated Abba Patio customer complaints about unresponsive support and unresolved warranty claims.
- High price level noted while replacement parts and timely service are lacking.
- Order issues and shipping/address errors with no clear resolution process.
Positive Feedback
Some products have durable frames, and customers were willing to pay shipping for promised replacements.
Shawnee, Oklahoma
Hanging hammock
I need replacement texilene fabric for hanging hammock that has deteriorated over the years and the frame is still good.
- No human available
Preferred solution: Replacement of te Ilene fabric hammock
Charlotte, North Carolina
They don't have a replacement for my umbrella that I purchased from them 5 years ago
- - Bought an 11 ft umbrella five years ago.
- - Canvas faded and ripped.
- - Replacement 11 ft canvas is discontinued.
I bought an umbrella from them five years ago and 11 ft umbrella and now that the canvas has faded and ripped away I'm unable to replace the 11-ft replacement canvas because they discontinued it so I'm stuck with an 11 ft umbrella skeleton
User's recommendation: Do not buy an umbrella from ABBA patio because you won't be able to get any replacement parts
Keystone Heights, Florida
Warranty item
I have been trying to speak with someone but no one will answer the phone. When I email the service they do not respond. I have been trying for two weeks now I need someone to contact me.
I just ordered two umbrellas and it's going to the wrong address
- - Two umbrellas were ordered.
- - They are going to the wrong address.
- - Please send to 4207 Parral Pl., Sherman Oaks California 91403.
- - No order number is shown.
I just ordered two umbrellas, they're going to the wrong address
They need to be sent to my address
I do not see an order number
Please send to this address
4207 Parral Pl.
Sherman Oaks California
91403
Preferred solution: Deliver product or service ordered
Waiting for replacement of my defective umbrella
- - Waiting for replacement of my 11-foot defective umbrella; no contact yet.
- - Agreed to pay $20 shipping; no response and designer may refer customers.
I am waiting for the replacement of my defective umbrella. Ive been corresponding with someone in customer service.
They said they would replace my 11 foot umbrella with something other than when I have some thing called sorara and I agreed to pay a shipping fee of $20 but I have not heard back from anyone and I am very distressed and displeased with your service.
My interior designer said that she is quite shocked that no one has responded and that I have not received the replacement yet. She also said she sent many customers to you, and if you dont handle this properly, she will continue to refer business your way.
Thank you, Ellen Bialo.
User's recommendation: No referral unless issue was resolved
The Bronx, New York
Waiting for replacement of my defective umbrella
- - Defective umbrella; replacement promised with $20 shipping.
- - Not received yet and they won't respond to emails.
I got a defective Umbrella which they said they would replace and I would pay $20 shipping which is fine with me but I still havent received the umbrella north have they told me what to do to get it and now they wont respond to my emails
User's recommendation: Be careful
Sacramento, California
Claim no 149084.
After eight emails, picture of the broken part and copy of the note from the customer who sent back the umbrella because of a defect, I'm still getting the run around from Abbapatio.
User's recommendation: De mi CV
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