Anonymous
map-marker Keystone Heights, Florida

Warranty item

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I have been trying to speak with someone but no one will answer the phone. When I email the service they do not respond. I have been trying for two weeks now I need someone to contact me.
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Candace P Vpi

I just ordered two umbrellas and it's going to the wrong address

I just ordered two umbrellas, they're going to the wrong address They need to be sent to my address I do not see an order number Please send to this address 4207 Parral Pl. Sherman Oaks California 91403
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker The Bronx, New York

Waiting for replacement of my defective umbrella

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I got a defective Umbrella which they said they would replace and I would pay $20 shipping which is fine with me but I still havent received the umbrella north have they told me what to do to get it and now they wont respond to my emails
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User's recommendation: Be careful

Marna Riw
map-marker The Bronx, New York

Waiting for replacement of my defective umbrella

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I am waiting for the replacement of my defective umbrella. Ive been corresponding with someone in customer service.

They said they would replace my 11 foot umbrella with something other than when I have some thing called sorara and I agreed to pay a shipping fee of $20 but I have not heard back from anyone and I am very distressed and displeased with your service.

My interior designer said that she is quite shocked that no one has responded and that I have not received the replacement yet. She also said she sent many customers to you, and if you dont handle this properly, she will continue to refer business your way.

Thank you, Ellen Bialo.

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User's recommendation: No referral unless issue was resolved

Anonymous
map-marker Sacramento, California

Claim no 149084.

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After eight emails, picture of the broken part and copy of the note from the customer who sent back the umbrella because of a defect, I'm still getting the run around from Abbapatio.
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User's recommendation: De mi CV

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