Abani Rugs
Abani Rugs Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Abani Rugs has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "STAY FAR AWAY!", "Stay wawy".
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I wish I had seen this review before I ordered. EXACTLY same experience! Return at my own expense - which costs more than the purchase price of the rug. Calls to company are not returned.STAY FAR AWAY
I purchased a 9x12 rug via Amazon. It didn't match my decor.
Abani sent me return details and asked me to ship it back at my own expense!
The return costs more than the purchase price of the rug. Calls to the company are not returned.
- Unreasonable return policy
- Company will not return my calls after i left complete information with
Preferred solution: Full refund
User's recommendation: STAY FAR AWAY!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oconomowoc, Wisconsin
Service is less than one star, reliability would be a minus one star
I purchased an 8x10 rug from Abani Rugs for $335. I needed to return it because it did not match my decor.
The return policy is 14 days. Buyer is responsible for return shipping, which is only FedEx. Cost: oversized - $104.00, additional fee - $168.00, rush time of year - $80.00. I paid a total of $308 to return shipping on a $335 purchase.
Speaking with the service department is the worst experience I have ever had with any retailer. The person is the most condescending person I have ever delt with. They will not give you information for their corporate headquarters, and you cannot speak with them.
He actually called me a liar when he promised me a credit refund. I would suggest not dealing with Abani directly but through one of their retailers.St
User's recommendation: Stay wawy
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