Abacus Plumbing
Abacus Plumbing Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review; consumers are mostly dissatisfied. Recent recommendation: "Don't use this company for anything." Customers report high prices and unreliable service.
Positive Feedback
Few positives noted: staff can be polite and offer emergency availability on call, and the company does perform drain and plumbing work when dispatched.
Negative Feedback / Risk Areas
- Abacus Plumbing reviews cite overcharging and unexpected extra fees, reflecting billing and refund disputes.
- Customers report no-shows and poor customer service for claimed 24 hour emergency calls.
- Concerns about reliability and code-compliant installations were raised.
Key Takeaways for Future Customers
- Check recent Abacus Plumbing customer complaints and ask for itemized estimates before work starts.
- Confirm payment terms and documented refunds in writing if advance deposits are required.
- Consider alternatives if prompt 24 hour response and trustworthy service are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review; consumers are mostly dissatisfied. Recent recommendation: "Don't use this company for anything." Customers report high prices and unreliable service.
Positive Feedback
Few positives noted: staff can be polite and offer emergency availability on call, and the company does perform drain and plumbing work when dispatched.
Negative Feedback / Risk Areas
- Abacus Plumbing reviews cite overcharging and unexpected extra fees, reflecting billing and refund disputes.
- Customers report no-shows and poor customer service for claimed 24 hour emergency calls.
- Concerns about reliability and code-compliant installations were raised.
Key Takeaways for Future Customers
- Check recent Abacus Plumbing customer complaints and ask for itemized estimates before work starts.
- Confirm payment terms and documented refunds in writing if advance deposits are required.
- Consider alternatives if prompt 24 hour response and trustworthy service are priorities.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Charged too much for drain service.
Charged me $300 to clean one pipe and then came back to charge $200 for two more clogged drain pipes.
- Did tell us a price before unclogging the drain
Preferred solution: Price reduction
User's recommendation: Don't use this company for anything.
League City, Texas
My experienece was very bad
- Paid 50% upfront; balance due after work.
- Job finished 6:30 PM; office closed.
- Card details given by phone; charged more than agreed.
I paid 50% advance money for the job at my rental home and was to pay balance after the job was done. The job completed at 6:30 PM and their office was closed.
The worker who had come to do the work insisted on payment since that is what he was being told by Bob Connelly (plumbing specialist). I gave the credit card information on the phone (reluctantly).
Without my authorization, they charged me more money than what I supposed to pay.
I filed a complaint with my credit card company. Abacus plumbing has now agreed to refund the over charge.
Will not be using this company again.
Abacus Plumbing Ltd or Abacus Plumbing and Heating Calgary Untrustworthy
- Rob Bridger offered after-hours service.
- The softener was too close to the breaker; the basement flooded.
- They waited for 6 PM; he didn't show.
Called these guys and spoke to Rob Bridger, after another "plumber" from another company came and installed our water softener too close to our breaker circuit box (fire hazard/against code) and the softener also flooded our basement floor. Rob was very nice at the time and offered to come fix the problems for us right away (after hours for an extra emerg fee). Since we had lost a lot of money already, we instead made an apt for a week later (for him to come tonight). He knew we had been ripped off by the last guy, suffered damage to our basement from the flooding, and had been overcharged. He was supposed to show up at 6 pm. We waited until 6:30, then called to confirm he was still coming. Left messages on both numbers (including his voice mail) and he was a no show and never called us back. This is a company with "24 hour" service - so the message has been received. Don't know why he was a no show, don't care. Any company that is a no show and a no callback after knowing we'd already been ripped off and were looking for a trustwothy company, isn't one I would recommend anyone calling or hiring! If you can't trust these jokers to even show up or return your calls from a 24 hour "emerg line" then that already says they are an untrustworthy company. God forbid you do have an emerg after they have done work for you and you try getting a hold of them. I also happened to find this other complaint about them tonight on another website
( http://www.topix.com/forum/ca/calgary-ab/T454KV246IM3GH03P)
so I would seriously recommend you have a look at that also and then look for someone else for your needs - NOT Abacus Plumbing Ltd (or their other name for the same company in Calgary) which is Abacus Plumbing and Heating.
Companies Similar to Abacus Plumbing
John Moore Services
“Master bathroom sink clog between both sinks. The clean out is under cabinet easy to get to. So I call...“
A Absolute
“IT FIRST STARTED WHEN HE WAS NOT FRIENDLY. GAVE ESTIMATE OF 700.00, DID THE WORK, VERY SLOPPY WORK. I AM...“
H Jacks Plumbing And Heat...
“We paid 6295 for a york air conditionet in 2011 thats including frozen coils and service plans. 10 year...“
Mike Scott Plumbing
“My almost Mother Has clogged the plumbing again Not pissed with Mike Scott plumbing Pissed with situation“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I would not recommend Abacus Plumbing. Their service is not reliable.
I called and scheduled an appointment for a gas line issue several days prior to the appointment. I was told a tech would arrive between 8-12 on Monday. They did not. When I called Abacus Plumbing to inquire where the tech was, I was then told my appointment had been bumped for a couple of other jobs!
I was placed on hold for extended periods of time and then the call was dropped by them.
I am furious to say the least! I will not be doing business with this company in the future.
Rob suffers from MS, could be extenuating circumstances,
I've had Rob from Abacus do a few jobs for me including an
emergency call and I was really pleased with the work, not
sure why your experience was poor.
Thanks for posting all of this guys! I really like all of the info its short sweet and simple.
Im moving and was looking for plumbing in calgary so that i could finish up my house. What would you guys recommend when looking for a plumber?
So you wouldn't use these guys again for any plumbing and heating, correct? I just want to make sure that if I do end up moving down from Calgary, that I don't fall into any traps.