Aaron Ford of Escondido
Aaron Ford of Escondido Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review. Consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Aaron Ford of Escondido reviews cite unresolved Blue Cruise delivery and poor customer service.
- Expect potential billing or loan payoff issues and limited management responsiveness.
Negative Feedback / Risk Areas
- Customer complaints about no callbacks, broken promises, and unresolved loan payoff causing double payments.
- Poor responses from general manager and sales manager and high price level concerns.
Positive Feedback
Initial interactions felt genuine and staff seemed nice at first.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review. Consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Aaron Ford of Escondido reviews cite unresolved Blue Cruise delivery and poor customer service.
- Expect potential billing or loan payoff issues and limited management responsiveness.
Negative Feedback / Risk Areas
- Customer complaints about no callbacks, broken promises, and unresolved loan payoff causing double payments.
- Poor responses from general manager and sales manager and high price level concerns.
Positive Feedback
Initial interactions felt genuine and staff seemed nice at first.
Turn one complaint into a collective action
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Verified Reviewer |
Escondido, California
Blue Cruise Not delivered, management broke several promises to resolve with several no return calls.
- - Blue Cruise activation failed; Ford said it was not included.
- - Trade-in payoff not paid; facing a second payment with no callbacks from Ford/GM.
I bought a new 24 Ford Explorer, traded in my old Explorer. I drive a lot so Blue Cruise auto drive was primary reason for trade in & upgrade.
10 days later after I couldnt get it to activate (per Ford,) I was told by Ford they didnt include it. 10 calls later no response and they wanted me to take value for upgrade as a trade in. I notified at 500 miles and now have 2500, still no call backs. Further, they have not paid off my old loan and I have to make a second payment since the trade in and my new loan payment is due.
Ford has been no help in resolving and GM and General Sales Manager wont respond to calls made or texts sent. I have many call and text records and a Ford case number.
- Seemed nice and real in the beginning
- Just a bad company
Preferred solution: Exchange w Blue Cruise, compensation, payoff old loan, reimburse payments made 4 old loan, letter for credit bureau
User's recommendation: Don’t trust these people! Former sales person and finance manager were let go and mentioned “investigation,” of some type.
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