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Aarke

Aarke

www.aarke.com
What is your customer experience with Aarke?

Aarke Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Aarke has a 2.0 star rating from 4 reviews, with 67% unfavorable and 33% positive. Consumers are mostly dissatisfied and recent recommendations include "Beware." and "If you want their products, do not buy from them directly!".

Key Takeaways for Future Customers

  • Many Aarke reviews warn against buying directly from the company.
  • Products are seen as good but price level is high; discounts and offers are valued.
  • Expect limited contact options and reliance on email/WhatsApp support.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unresponsive support and long reply times.
  • Reports of missing items, difficulty with exchanges, refunds and cancellations.
  • No clear customer service telephone number and automated responses delay resolution.

Positive Feedback

When contacted, some customers received responsive help and issue correction; product quality is praised by reviewers.

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janet b Qya

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Verified Reviewer
| map-marker Hastings, East Sussex

Very poor customer service

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Contacted Aarke regarding a faulty kettle and was asked to forward copies of model and serial numbers and receipt of purchase which was 4 weeks ago and have had no response.

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Camela Ubb

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Verified Reviewer

No contact.

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AI Highlights
  • - Ordered 2 stainless bottles but only 1 arrived.
  • - No phone number; AI support via email/WhatsApp promised contact, but no one has.
  • - Poor service.

I ordered 2 of their new stainless bottles and only one arrived. There is no customer service telephone number and AI responds as support by email and WhatsApp telling you a member of the team will be in touch.

No-one has.

Good products. Poor service

Preferred solution: Deliver product or service ordered

User's recommendation: Beware.

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Michael P Xfj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Update

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Once I was able to get through to Aarke, they were very responsive. They immediately reviewed the situation and corrected it.

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Daveyon Zbu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Appalling customer service

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AI Highlights
  • - Contact is limited to email, which is hard to find.
  • - They can take a week to reply; I won't buy again.
  • - Kettle broke; replacement is a nightmare.

Impossible to phone them and there is no other way of contacting them other than their email which is a struggle to find.

Then they can take a week to reply. My kettle has broken down and it seems a nightmare to get it replaced

Will never ever buy anything directly from these people again!!!

Preferred solution: Full refund

User's recommendation: If you want their products, do not buy from them directly!!!

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