Michael P Xfj

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Update

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Once I was able to get through to Aarke, they were very responsive. They immediately reviewed the situation and corrected it.

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Daveyon Zbu

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Appalling customer service

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Impossible to phone them and there is no other way of contacting them other than their email which is a struggle to find.

Then they can take a week to reply. My kettle has broken down and it seems a nightmare to get it replaced

Will never ever buy anything directly from these people again!!!

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Preferred solution: Full refund

User's recommendation: If you want their products, do not buy from them directly!!!

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