AAMI Insurance
AAMI Insurance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AAMI Insurance reviews show a mixed to negative sentiment: reviewers value the website and discounts but report poor customer service, billing and refund problems after claims and disputes over agreed value payouts.
Key Takeaways for Future Customers
- Website and discounts and special offers are commonly praised.
- Price level is low compared with competitors.
- Be prepared to escalate if you have a complex claim.
Negative Feedback / Risk Areas
- Repeated customer complaints about slow or no replies from customer service.
- Billing issues such as renewal charges after a total loss.
- Reported delays in payouts and disputed agreed value settlements.
Positive Feedback
Consumers highlight the website experience and available discounts as strong points.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AAMI Insurance reviews show a mixed to negative sentiment: reviewers value the website and discounts but report poor customer service, billing and refund problems after claims and disputes over agreed value payouts.
Key Takeaways for Future Customers
- Website and discounts and special offers are commonly praised.
- Price level is low compared with competitors.
- Be prepared to escalate if you have a complex claim.
Negative Feedback / Risk Areas
- Repeated customer complaints about slow or no replies from customer service.
- Billing issues such as renewal charges after a total loss.
- Reported delays in payouts and disputed agreed value settlements.
Positive Feedback
Consumers highlight the website experience and available discounts as strong points.
Turn one complaint into a collective action
Fairfield, Victoria County
AAMI Car Insurance Australia
- - No payout yet for the May 2014 rear-ender that destroyed the car.
- - They billed for renewing insurance after destruction and cite an agreed-value policy.
No fault accident struck in the rear when turning left and car written off. Accident occurred in May 2014. Do I have a payout yet - NO.
despite contacting them have not received any money or a reply. In fact they billed me to renew the insurance after the vehicle was destroyed - not clear why.
So it appears there is no way I can force them to pay apart from a lawyer, which will be lost money as they claim an agreed value policy (not that I was given any say in the value. not does their policy clearly define agreed value). So all they pay is agreed value even oif I need a lawyer to extract the money.
Not Happy
Preferred solution: Full refund
Insurance Expert Talks
Exposed: Types of Insurance Scams and Fails
In this video interview, Charles R. Gallagher, an attorney, explains what sort of insurance fraud happens with consumers. Find out more about insurance fraud, the worst cases discovered, and how to protect yourself from insurance scam.
Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.
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