Aafes Exchange
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCard number
- Tax free
- Star card
- Quick shipping
Preferred solution: New card
User's recommendation: Mgr
Identify when I purchased Samsung 75" 4K UHD TV
Question in reference accessing the BX, in oversea Kuwiat
Fort lee business staffs are not doing their job properly. They are not treating the business owners equal. We pay % from our sales, and yet I feel like they just treat me different from others.
Log in trouble
Preferred solution: Help with log in
User's recommendation: Expect to be disconnected
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer Service
I placed an order July 27 2020, and waited until July 29th before calling to verify my order was indeed received and to also verify the shipping information. According to your website, orders ship with in 24 hours.
I called on the 29th and AAFES could not verify that my order was shipped so I was given the direct number to In The Swim. I contacted customer service, and the agent stated they did not have an order for my name address email, zip code nor did they know anything about Myonlineexchange.com. The agent assured me that she would look into the matter and contact me the next day. (this did not happen).
I called on the 30th and again the same answers. I ended up calling AAFES customer service who then was able to locate the order again and the shipping information (which basically did not have a d date or tracking number), and cancelling the order all together.
Preferred solution: Full refund
User's recommendation: I would not use the company
Veteran abuse!
User's recommendation: Expect the worst and you won’t be disappointed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to reset password
- Reasonable prices on quality products
- No sales taxes
- Star card
- Cusomter service
- Poor ui on website
Preferred solution: Rest my password
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service
Preferred solution: Apology
User's recommendation: Go shopping off-base..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbusive conduct by employee
Preferred solution: Reprimand the obese woman with the abusive mouth
User's recommendation: Stay away
Late payments
Rude employee
User's recommendation: buy your booze at winco
Delivery complaint
User's recommendation: Don't put to much faith in the AAFES shipping process
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo not order online!
- Tax free
- Unable to deliver products
Preferred solution: Deliver product or service ordered
Horrible service and No one can tell me where my order is located
Preferred solution: Full refund
User's recommendation: DON'T ORDER
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