A1 Muffler and Service Center Reviews
5K CLAIMED LOSSES
1 TOTAL REVIEW
Darrell Bolton pocketed $873 for a used transmission I didn't receive
I took my car to A-1 Muffler and Service Center in Hickory, NC at3352 Highland Ave NE (old hwy 70)when my transmission locked up. He kept my car almost 30 days so I started sending DarrellBolton emails of transmissions that would fit the car because he said he couldn't find a used transmission.Everytime I called I was told Darrell was handeling that one himself. well,I found over a dozen. I sent (emailed) him certain ones with low miles and warrentees. He refused them all. Then all of a sudden he has one he "thinks" will fit. Picked up the car..drove it home..pulled in my carport and nuts and bolts started falling out of the car litterally. I took it back the next day and he refused to even look at it. I asked him for the paperwork and he said he didn't have it and that it was with his accoutant in charlotte. I asked for the papers to be emailed to me and he said that the papers were private. He has yet to produce paperwork. I had a 3 people (mechanics)"look" at the numbers on the vin and the transmission and they match. The grease drippings from the motor match. He rigged my old transmission and put it back in and charged me $873 which he admitted that he pocketed and it wasn't going anywhere and theres nothing I could do about it. I got a lawyer and I still have no results and i have not had use of my car since July 30, 2012. I have had to borrow the disabled persons car who lives n my home. the stress and distress of this on the disabled person in my homeand myself has been an undue hardship and extra expense for gas and upkeep. The person in my home drives a SUV, I have a 92 toyota corrolla that I drove new off the lot and have babied and he saw a woman and is probably going to get by with it and he will do it again. I asked him to respectfully to return the money and he hung up on me. He said he worked there for free but he is actually manager and co-owner. After gas in that suv and emotional and physical stress it's around $5000 instead of the $873 I wanted back so I can have a competant person install a quality used transmission like the ones I emailed him for over a month.I cant upload my photos
Hickory, North Carolina
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