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Eileen N Vzb

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Resolved: Refuses to Listen to Customer !

Had A-1 Irrigation come out to give me an estimate on my Sprinkler System due to a water leak, which the plumber thought was under my driveway. Was quoted a price of $700 to install new pipe, and make the system more efficient throughout my yard. Upon arrival, I told them not to do any work until they let me know exactly what they plan to do, and how much it would cost. They failed to do so, which resulted in my paying almost $1,000. They did not replace the pipe under my driveway, only added pipe elsewhere, and moved the sprinkler heads in my flower bed, which was unnecessary! They did not do anything in my backyard, except fix a broken sprinkler head. When questioning them, I was told they would return, to do more repairs in my front yard, but did not address the problems in my backyard! As a Disabled Senior, I feel I was taken advantage of, so decided to get a 2nd opinion, and am glad I did!
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Cons:
  • Company makes excuses
Reason of review:
Bad quality
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