A1 Check Cashing
A1 Check Cashing Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
A1 Check Cashing has a 1.2 star rating from 6 reviews; overall sentiment is negative and consumers report dissatisfaction in A1 Check Cashing reviews.
Key Takeaways for Future Customers
- Be prepared to ask about check cashing fees and your right to a refund.
- Document transactions and receipts before leaving the window.
- Expect slow or no response from management on complaints.
Negative Feedback / Risk Areas
- Repeated customer complaints of overcharging and hidden fees on check cashing.
- Reports of disrespect, racist treatment, and refusal to return checks.
- Allegations of extortion, taking personal information, and poor refund handling.
Positive Feedback
Occasional mentions of low fees in isolated cases, but positive notes are limited.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
A1 Check Cashing has a 1.2 star rating from 6 reviews; overall sentiment is negative and consumers report dissatisfaction in A1 Check Cashing reviews.
Key Takeaways for Future Customers
- Be prepared to ask about check cashing fees and your right to a refund.
- Document transactions and receipts before leaving the window.
- Expect slow or no response from management on complaints.
Negative Feedback / Risk Areas
- Repeated customer complaints of overcharging and hidden fees on check cashing.
- Reports of disrespect, racist treatment, and refusal to return checks.
- Allegations of extortion, taking personal information, and poor refund handling.
Positive Feedback
Occasional mentions of low fees in isolated cases, but positive notes are limited.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Humiliated by Store Manager
- - Paid $1 to fax; cashier claimed no payment and dispute began.
- - District manager did nothing; calls were not returned; customer seeks action.
I went into the store to have a document faxed. I paid $1 for the fax. At the time, I gave the document to the cashier. After faxing my document, she came back and told me that I did not pay for it, and I said I did. So we went back and forth. The young man sitting next to her told me that I did not give her any money because he had been sitting there watching, and I said, 'Sir, you're sitting over here; you can't even see what's going on in her station.' He said, 'I can't see, and you did not give her any money,' and I said I did. After going back and forth, he called me a motherf***er and told me to get the *** out of the store and called me a liar and a thief.
I called a different store and spoke with someone who was supposed to be the district manager, who did absolutely nothing. When I called back after 7:00 p.m., he told me that they had not reviewed the camera and that it was still under investigation. I told him that I was at the store earlier, and he told me to leave because he would handle it from there. I told him to call me to let me know what the outcome was, but I never received a call. After trying to call him back, he never answered the phone again.
I have never been so humiliated and disrespected in a place of business in my life. They spoke in Spanish, laughing and taunting me through the glass as if nothing was going to happen and I was wasting my time. I informed them that I was not going to let this go and that something needed to be done. I will not rest until it's done. Whatever the procedures are for this type of behavior is what needs to be done. I know there is no policy or procedure that will allow a manager, especially as the head and the example, to disrespect a customer in the manner in which I was disrespected.
User's recommendation: My recommendation to Future customers is, if you're not Mexican do not go into A1 Check cashers on 5424 Antoine because they're very disrespectful from the manager on down
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was called a thief and a liar by the store manager.
- - I paid the clerk for the fax, but the manager said I didn't.
- - He called me a liar and told me to get out.
- - They spoke Spanish and taunted me.
I entered the store to have a document faxed. I gave the young lady the document then gave her a dollar.
After she faxed the document she came back with the facts submission and told me to pay a dollar I informed her I'd already paid we went back and forth and the manager who was sitting in the next window told me that I didn't pay and call me a liar and a thief. After more works with exchange between he and I he called me a mother *** and told me to get the *** out of his store while pointing towards the front door. I told him to run the cameras back and he will see that I paid the young lady and they both owed me an apology and he told me to get the *** out of his store again I asked him was he the manager and he said he was not the manager. I then called another store and they gave me someone who was supposed to be the district manager.
I told him I wanted him to call me back after he had investigated and played the tape back and when I called him later on this evening after 7:00 p.m. he told me that they hadn't checked the camera which leads me to believe that he's not the district manager and that he's just another person or another manager trying to cover up for this manager. I will not let this go. I have never been so humiliated in my whole entire life I've never been that disrespected by someone that was supposed to be providing a service for me and to speak belligerently to me in that manner I know is against all store policy and there should be some type of repercussions behind his actions and the actions of the young lady because when I asked her what the address for the store was she told me to look it up with an attitude.
Then they all started speaking in Spanish where I couldn't understand and sitting back there laughing at me taunting me through the window..and and then they speaking in Spanish and every customer that came in behind them would look back at me after they've told the customer whatever they told them in Spanish that I couldn't understand of course I just feel like it's disrespect and if I'm an American and I'm speaking English you should be speaking English as well.
I wonder if I called immigration with everyone that works there still have a job or everyone that works in the A1 check cashing family still have a job I'm not going to let this go. M recommendation
User's recommendation: If you're not Mexican don't go into this store because you will be diarespected
Call immigration fool. Check cashing businesses, due to the nature of their job, require extensive background checks for ANY position.
National criminal and civil history, 10-year address check via social security, credit check just to start. The only jobs with more extensive screening involve security clearances for anything government-related.
Wrong part
I got the wrong part I ordered a fuel pump got the fuel pump for the Nissan Altima with only one hose entry I need the one with two
Preferred solution: The right part
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Houston, Texas
Complaint
- - $70 fee to cash a $500 check; manager refused to return it.
- - Manager was rude, asked me to lie, and told me to leave; I could not re-enter.
Extra charges on my check, Bad attitude From The manager to myself and when I asked him to return me my check he said no that he didnt care and for me to call the cops if I wanted to, every employee was laughing about the situation. When I asked him to explain to me why he was keeping it, and he said because he could.
He was disrespectful and asked me to lie if someone called me about the check and when I told him no that I didn't want to lie, he got upset and said for me to leave and that he wasn't going to return it to me. He was charging me $70 to cash a check in the amount of $500. I have a receipt as well.
No one wanted to help me afterward, and when I walked outside to get my phone, they denied my entry back into the store. I need this resolved.
- Disrespectful
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerFraud
- - Checks deposited into your account were not returned.
- - Money taken that doesn't belong to you; reimburse and respond about check #00532.
Hello,
Good morning this is WAZOBIA Market reaching out to you regarding the checks that were deposited Into your account. The check wasnt returned on yalls account so you guys took a money that doesnt belong to you.
I need the money back the check# 00532.
I would appreciate your immediate response
- Fraudsters
Preferred solution: Full refund
Over charged on check cashing
- - 11% charge for check exchange by Bellaire Blvd with no prior notice.
- - They gave a non corporate phone number and a notary contact that does not respond.
Location on Bellaire Blvd charged 11% to exchange a check without prior knowledge that they would be charging that amount. Claims to only know once they submit it to their bank.
Quite honestly a robbery. Then have the nerve to give me a number thats not even corportates then when i call to ask for the right number they provide me with the phone number for their notary public which ofcourse they dont answer and dont respond to email.
User's recommendation: Dont come here. They will rob you.
Houston, Texas
Overcharged at 5424 Antoine drive suite B store number 8 Houston Tx. 77091
- - $231.56 cashing fee on a Liberty Mutual check; cancellation not offered.
- - Check slid through glass; complaints via receipt link; mother's email.
Feb.14 2023 I attempted to get info.on check cashing fee for an Liberty Mutual collision insurance check of $1861.56. was told by the manager " we'll have to process check first.after waiting approx.10min.of employee calling different people he cash check placed in a envelope and slid it through the glass hole without counting.so I counted it in the store and realized $231.56 was charged as a cashing fee without a chance to cancel transaction because this manager would not give me my check back .
He / manager answered "there's a web link on the wall for customers complaints." Then said " it's on your receipt." This money is for repairs to my truck.Now I'm $200 short of payment. I have to report this to my insurance agency agent Carrie Vasquez. Please help to resolve this price gouging issue. I preferr my mother's email to correspond due mine being down as of now.
ELWillisus@***.com. thank you.
Preferred solution: Price reduction
User's recommendation: Watch out for this store has a racist manager.who will do anything in his power to take more of the customer money to premote himself.and violate the customer at customer's expense. The 10min. I sat in the lobby wait for an answer 3 Spanish custermers we're waited on in a few seconds smoothly while I continue waiting without my check.my experience is still traumatizing due to feeling like I've been robbed of $231.56.
Doylestown, Pennsylvania
Overcharged at 5424 Antoine drive suite B store number 8 Houston Tx. 77091
- - The 1% check cashing sign doesn't specify which checks.
- - Discrepancy: $1,861.56 listed vs $1,630 received; $231.56 deducted.
Have reason to believe this company display false advertisment.Due to sign of 1%check cashing does not specify which check out of God only knows how many there are except payroll.The sign doesn't even say what kinds of checks.The consumer only learns this after a 10min. wait to process.The teller/manager called me back to the window then slide an envelope thru the little hole.
Not counting the money in front of me.
So I counted it in front of him,to find out out of $1,861.56 check counted $1,630.which means he deducted $231.56.Denied the Right to Cancel when I ask for my check back sliding the money back in the lil hole. The manager responded " you can go to their website to file a complaint." "You can call the police." Once they get your check behind that glass it's then confiscated by their employees.They will not give it back to the owner..What give them the Right to go in the money that intended for myself from my insurance company.
User's recommendation: Ask the names or number of the different checks s they cash and which applies to the 1%rule and which checks have another rule.Warning you will have the Right to refuse/ Cancelation denied.
Houston, Texas
Check scamming
- - They use your info and cash checks without verification.
- - They call the service a scam and say it should be investigated.
These people will use your info. They have your information in a text.
Not only that they cash checks without verifying them first. I dont know if thats legal or not but need to be looked into. You can request to give your check back and theyll literally argue and come up with 10 reasons why they can get it cashed and the others wont.
This place a joke and the scamming. If youre not Hispanic I would recommend not using their service.
- Get over
Preferred solution: They are scamming and it shows when you pay 10% for a check when the max check cashing is most times 5 to 6%
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTook most of my check
- - Zero rating took most of my bill money.
- - I feel they are overcharging.
- - I'm not pleased and feel left in a bind.
Thomas Rodrigues
5454 Antoine Drive Suit B
Houston,TX 77091
Zero rating took most of my bills money
check that I need to pay a bill I'm not
pleased with them I feel like they are
overcharging Which left me in a bind
- No much money taking
Preferred solution: Price reduction
Houston, Texas
Este lugar no son personas serias , un día te cambian el cheque al 3% y otro te cobran más del 10% , de aprovechan de las personas
No puede comunicarse con un supervisor o el dueño porque los empleados tratan mal a las personas, este lugar no sirve
- 445
Preferred solution: Full refund
Houston, Texas
They cash a check with no note how much charging
- - They weren't told the charge amount for not cashing the check.
- - If told verbally, only a receipt is given with the money inside the envelope.
I am so mad because they didn't tell me how much they will charge if I note I won't cash the check if they tell me by voice they give me only receipt with the money inside the envelope possible is me mistake too
Same here they didn’t tell me how much they charge just cash the check I ask he said they don’t know
Katy, Texas
Fraudulent check
- - Called Thursday about a fraudulent check a woman was trying to cash.
- - Checks stolen from my mailbox.
- - I left messages and haven't heard back.
I received a call from you last Thursday regarding a fraudulent check a lady was trying to cash. Apparently my checks were stolen out of my mailbox.
You indicated you were notifying the police and my bank needs further information (police report number).
I have been trying to call you back, left messages, but have yet to hear back. Please contact me as soon as possible.
User's recommendation: No reply to my numerous calls and emails to A1 Check Cashing Service. One would think check cashing fraud would be a top priority for this type of business, but obviously not. Be ware!
Dealing with this exact same thing! We recorded the call this time.
Said they had us on camera, some lady answered the phone when we called back speaking Spanish. Then a guy took over and said he was an attorney for A1 check cashing.
They extorted money and information from me
- - A1 Check Cashing on Telephone Rd required a profile and signing a $1,200 stimulus check, quoted about $100, then voided it and asked for SSN and ID.
TL;DR: Houston, TX - This place destroyed my stimulus check so that I could not bring it anywhere else. I had to "agree" to their huge fee and give them a bunch of information or throw away $1,200!
I made the mistake of walking up to the window of A1 Check Cashing (the one on Telephone road inside the Swift gas station) and passing my $1,200 stimulus check under the bullet-proof glass.
I asked the clerk what they charged, and she told me she refused to quote a price until I "created a profile", and signed the check(!). I asked for a ballpark estimate, and she said $100. I asked for my check back.
She got on the phone with her boss, and refused to give my check back for three or four minutes (I got insistent). Then she wrote VOID on the face of the check before sliding it back!
She said that was "policy" and I could still cash it anywhere else (no attempt to justify it beyond that).
I even went to the place next door to check, and of course you can't cash a voided check. Now my choice was to "give" A1 my business or throw away $1,200.
I had to give these scammers my social security number (the real one, I tried a fake one first), a fingerprint, a photo of my ID, and pay $100 for the privilege.
It seems to me like they committed at least felony destruction of property in front of a bunch of cameras, and I'm guessing they expect to get away with this kind of thing. The places are parasitic at the best of times, but I didn't expect a business in my neighborhood would literally rob me.
- Extorted a huge fee and a bunch of information from me
Preferred solution: Everybody goes to jail and the business goes bankrupt
User's recommendation: Go to HEB. Don't trust this company at all.
I'm guessing there's more to this than the complainer is letting on. However, this person doesn't have a case if they walked out of the store with the money. It will their word against the store who will show the transaction went down.
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When the cashier kept demanding payment, what did she say when you described the person that took your money and asked that they be paged?