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A1 Bulgaria

A1 Bulgaria

www.a1.bg
What is your customer experience with A1 Bulgaria?

A1 Bulgaria Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • A1 Bulgaria has 2.6 star rating based on 1 customer review. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Good coverage when travelling abroad.
    Cons: Constant sms pestering with irrelevant info.

  • Recent recommendations regarding this business are as follows: "Ask elementary questions, create your profile in front of a physical person at an A1 shop, test it in front of them, get bank details for payment, obtain your PIN on the spot, your contract number and only then leave the shop.".

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Svetlozar I Efj

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Verified Reviewer
| map-marker Mexico City, Mexico

Customer Service is atrocious!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Complete waste of my time - incoherent billing requests, no real person Customer Service line available other than recorded messages with limited options. Company does not even recognise me as customer and yet sends me an invoice for payment.

Only way to pay is by credit card, no bank transfer details possible to obtain to pay online. Customer Service telephone numbers advertised on the Internet do not work.

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Pros:
  • Good coverage when travelling abroad
Cons:
  • Constant sms pestering with irrelevant info

Preferred solution: Apology

User's recommendation: Ask elementary questions, create your profile in front of a physical person at an A1 shop, test it in front of them, get bank details for payment, obtain your PIN on the spot, your contract number and only then leave the shop.

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