A1 Bulgaria
A1 Bulgaria Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
A1 Bulgaria has a 2.6 star rating based on 1 customer review, with mostly neutral sentiment. Reviewers praise good coverage when travelling abroad but report high price levels and concerns about billing practices and reliability.
Key Takeaways for Future Customers
- For A1 Bulgaria reviews, set up your profile in person at an A1 shop and test services before leaving.
- Get PIN, contract number and bank payment details on the spot to avoid billing issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about incoherent billing and invoice errors.
- Customer service limited to recorded messages and nonworking phone numbers.
- Persistent unwanted SMS messages and limited payment options; refunds and cancellation policy concerns.
Positive Feedback
Good mobile coverage when travelling abroad and usefulness of the website and exchange/refund policy are valued by reviewers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
A1 Bulgaria has a 2.6 star rating based on 1 customer review, with mostly neutral sentiment. Reviewers praise good coverage when travelling abroad but report high price levels and concerns about billing practices and reliability.
Key Takeaways for Future Customers
- For A1 Bulgaria reviews, set up your profile in person at an A1 shop and test services before leaving.
- Get PIN, contract number and bank payment details on the spot to avoid billing issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about incoherent billing and invoice errors.
- Customer service limited to recorded messages and nonworking phone numbers.
- Persistent unwanted SMS messages and limited payment options; refunds and cancellation policy concerns.
Positive Feedback
Good mobile coverage when travelling abroad and usefulness of the website and exchange/refund policy are valued by reviewers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mexico City, Mexico City
Customer Service is atrocious!
- - Billing requests are incoherent.
- - No real person; automated messages; invoice arrives; card payments only; advertised numbers do not work.
Complete waste of my time - incoherent billing requests, no real person Customer Service line available other than recorded messages with limited options. Company does not even recognise me as customer and yet sends me an invoice for payment.
Only way to pay is by credit card, no bank transfer details possible to obtain to pay online. Customer Service telephone numbers advertised on the Internet do not work.
- Good coverage when travelling abroad
- Constant sms pestering with irrelevant info
Preferred solution: Apology
User's recommendation: Ask elementary questions, create your profile in front of a physical person at an A1 shop, test it in front of them, get bank details for payment, obtain your PIN on the spot, your contract number and only then leave the shop.
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