The Mother Who Runs The Office Is Rude Hateful And Lies

Called To Have My Washer Machine Fixed, Was told They Would Give A Quote Before They Fixed It, They Didn't, Was Told I Didn't Have To Have Parts But Thought I Should Get Them Anyways, I Said Ok, He Looked Up The Parts And Said They Were In Stock, But There Was Only One Of The One Part, So Instead Of Ordering Them Right Then He Waited until The Next Day, Which The One Part Was Already Sold, He Ordered The Part And When It Came In,I Was called And Made An Appointment For The Following Tuesday, Tuesday Came He Never Showed Up, I Called The Office And The Rude Mother Said I Was wrong On The Date, i wrote The date and time Down When She Told Me, So I Told Her Just Have Him Drop It Off and I Would Put It On, She Said He Would Drop It Off Wednesday, He Didn't, I Called And Was Told Thursday, He Didn't, Was Told Friday, He didn't, Called Today And Asked For The Price Of The Part Be Put Back On My Credit Card, She Said NO, and Got Rude And Hateful, So I Still Don'T Have The Part that I Have Already Paid For, And Was Told That She Didn't Know When I Would Get It, Please Don't Use This Company, They will Cheat You, I Will tell Everyone I Know, what Kind of Company This Is
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ID
#493002 Review #493002 is a subjective opinion of poster.
Location
Louisville, Kentucky

DID NOT SHOW UP FIRST DAY

I am in shock at the way this place is run the lady at the front desk is rude and a straight up liar,I will never buy from them again the dryer brook within 1 week they tried to fix it and when they couldn't they accused me of dropping it I told her that I would make a sign and park my truck on the road side warning people about them ,she told me straight up that she had to very large and well as she put it I have 2 very Violent men that would make sure i didnt ,she ask do you get my drift VERY VERY POOR CUSTOMER SERVICE
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1 comment
#822975

Do you use *** poor grammar and run on sentences with everything you write? It's hard to take your complaint seriously.

YOUR GRAMMAR AND RUN ON SENTENCES SUCK!!

ID
#492857 Review #492857 is a subjective opinion of poster.
Location
Duncanville, Texas
Loss
$199

Comment about the previous dryer sale

This man that purchased the dryer brought his wife with him and he used a store credit. She only wanted a NEW appliance. He was having trouble with her anyway and told us to not pay attention. He bought a dryer, hauled it himself and yes they did call us for repair. We went out and immediately saw the dryer had definately been damaged and even though we mentioned it we did repair the dryer. It's just some silly people to set out a working appliance. What does this tell you? I need not say no more! But I will...... we sell quality appliances. We give you a guarantee and if it has a problem and cannot be repaired we will then give you another appliance, your money or and in store credit
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ID
#491243 Review #491243 is a subjective opinion of poster.
Location
Cedar Hill, Texas
New Reviewer

Was sold adryer that did not work

Do not do buisiness with them , they sell broken appliance I purchased a dryer for 199 when I hooked it up it did not blow any hot air at all, and the start button would not stay on. They sent a technician to repair it , he accused me of having dropped it.. how do you drop a dryer?he suposedly fixed the problem and left. the dryer was the same as the way he found it. the wouldn't take it back or refund, or exchange it. I put it out on the curb for trash pick up, and I'm out 199.00 dollars She was very rude, and called me a word , I don't want to repeat
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3 comments
#821214

This man that purchased the dryer brought his wife with him and he used a store credit. She only wanted a NEW appliance.

He was having trouble with her anyway and told us to not pay attention. He bought a dryer, hauled it himself and yes they did call us for repair. We went out and immediately saw the dryer had definately been damaged and even though we mentioned it we did repair the dryer. It's just some silly people to set out a working appliance.

What does this tell you? I need not say no more!

But I will......

we sell quality appliances. We give you a guarantee and if it has a problem and cannot be repaired we will then give you another appliance, your money or and in store credit

#821319
@PissedConsumer821214

Hello again...

Yes ! You said it!!!

We used a STORE CREDIT , as YOU volunteered to mention, because the initial purchase items did not work.

The way you refer to your customers on this comment says it all !

Silly People ??? Really ?

I'm out 250 dollars .. Don't be the next victim

#864514
@PissedConsumer821319

Actually, the initial purchase that was made was never delivered because you purchased the items while you were supposedly divorcing your wife and moving to another house, at least that was the story you told in the store. When we called you to deliver them you told us that you couldn't do it then and that you would have to reschedule.

We rescheduled and you cancelled AGAIN. Two days later you asked for an in store credit. You also failed to mention that you also received a nice refridgerator that was delivered to the house with your in store credit.

We never once got a complaint on the fridge or the service that we performed at your daughters house the same day we service your dryer. If you are going to openly complain about our products and services, please be sure to explain entirely.

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ID
#483887 Review #483887 is a subjective opinion of poster.
Location
Duncanville, Texas

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