Anonymous
map-marker Salt Lake City, Utah

A-1 Access Storage Utah

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A-1 Access Storage of Salt Lake City - Worse company ever! SLC location! DO NOT do business with them! I have had broken lock latch since day we moved in! Constant mice problems! The last straw is they made arrangements for a payment because I was in hospital with stage 4 cancer and employee confirmed and said will call be back if there was a problem. 2 days later wont accept payment as agreed he forgot to call me. Now owner wont honor and he refuses to take a call from a customer!!! They wont even give me his name and he refuses to call me. Obviously not a company you would do business with!.. Any positive reviews seem to all be around same dates so employee reviews! Do your research or get storage else where!
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Cons:
  • Customer service is horrible dishonest
Reason of review:
Poor customer service

Preferred solution: Honor your agreement! Try talking to a customer!

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