New Reviewer

People are calling my home number to reach them

I want telemarketers and everybody around the freaking world to quit calling me to reach A Way To Go Travel because it's starting to really *** me off. I get calls every single day, four to 5 times a day... so when I get out of work my voicemail and my answering machine is completely full and I have to spend an hour deleting everything or answering the phone telling them this is not a way to go travel .. and they told me that my number is the number listed for them to call

User's recommendation: Stop calling my number.

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#3284875 Review #3284875 is a subjective opinion of poster.
Grand Blanc, Michigan
Preferred solution
Or somehow them to correct their phone number or whatever it is they need to do to get people to stop calling me for them

You will be extremely disappointed

Chuck, the owner and manager says, on their website... "We take pride in our ability to provide our guests extraordinary experiences, quality customer service and memories that will last forever!" We first contacted Chuck on January 15th to help us plan a trip to Europe. Since then, we have had repeated promises AND NO RESULTS. As we write this, we're STILL waiting for a follow-up phone from our message left 5 DAYS AGO. Did we mention that airfares have DOUBLED since we first contacted Away To Go Travel’s owner and manager? If you actually want SERVICE, you need to find another travel agency. Otherwise, the "memories that will last forever" will be ones of extreme disappointment.
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#1474734 Review #1474734 is a subjective opinion of poster.
Greensboro, North Carolina
Reason of review
Poor customer service

Travel Agencies Expert Talks

Vacation Rentals: Refund, Cancellation and Safety Tips

Nov 6, 2020

How to find proper vacation rentals? Can you cancel and refund? How not to be scammed with a vacation rental? Mary Branum, a vacation rental expert, shares tips on how to refund a vacation rental and what to do if you have issues with renting.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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