map-marker Coquitlam, British Columbia

Bad service

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My contractor purchased countertop and sink from a plus countertops I paid to my contractor Micheal. Micheal got sick and passed away. When I came to A plus stone to pick up countertop and the sink the guy whose name is Jim was so difficult to give me my stuff. He was sending me to a guy Richard who doesn't speak English to ask for my countertop. I had many unsuccessful trips there and even my new contractor tried. Finally Richard gave me my countertop, but he didn't give me the sink. "Go talk to Jim" was all he could say on English. Countertop was already cut so I could only use the original sink and they didn't want to give it to me. Jim was sending me to Richard who didn't speak English and Richard would tell me and my contractor "go see Jim". At the end I contacted Micheal's step son who talked to Jim and then I got my sink too. Beware people.
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  • Everithing
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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