A Duie Pyle
A Duie Pyle Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
A Duie Pyle has a 1.0 star rating from 1 review; consumers report dissatisfaction with customer service and limited product/service diversity, and reviewers note the price level is high.
Positive Feedback
No positive experiences are reported in the available review; the single detailed account focuses on a freight pickup interaction and staff safety concerns.
Negative Feedback / Risk Areas
- Customer service issues and hostile driver interactions appear in A Duie Pyle reviews.
- Concerns about driver adherence to site protocols and employee safety during freight service visits.
- Perceived high pricing and limited diversity of services raise A Duie Pyle customer complaints about value.
Key Takeaways for Future Customers
- Expect negative reviews about customer service when researching A Duie Pyle reviews for freight service.
- Confirm site access and driver procedures in advance to avoid liability or safety issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
A Duie Pyle has a 1.0 star rating from 1 review; consumers report dissatisfaction with customer service and limited product/service diversity, and reviewers note the price level is high.
Positive Feedback
No positive experiences are reported in the available review; the single detailed account focuses on a freight pickup interaction and staff safety concerns.
Negative Feedback / Risk Areas
- Customer service issues and hostile driver interactions appear in A Duie Pyle reviews.
- Concerns about driver adherence to site protocols and employee safety during freight service visits.
- Perceived high pricing and limited diversity of services raise A Duie Pyle customer complaints about value.
Key Takeaways for Future Customers
- Expect negative reviews about customer service when researching A Duie Pyle reviews for freight service.
- Confirm site access and driver procedures in advance to avoid liability or safety issues.
Turn one complaint into a collective action
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Verified Reviewer
Tense encounter and terrible service
- - Driver arrived around 12:15 PM at AFC Industries, walked the warehouse without an escort, refused to identify himself, and signed BOL as Ambrose.
A driver showed up to pick up freight today at AFC Industries in South Charleston, WV, at around 12:15 PM and went to walk through our warehouse without an escort. He was stopped by an employee and told he needed an escort or had to wait, and he continued walking and said he's been here before; it's not a problem.
We escorted him back to the receiving department because the person he went looking for was on lunch, so he would’ve been wandering around for quite a while, which is a liability situation. Once I asked for his name just to communicate with dispatch and management to ask their drivers to not do this going forward, he got hostile and said he wasn't giving anyone his name or answering questions and said we could call him manager if we cared that much. He signed the BOL with what looked like Ambrose or something similar, but like I said, he refused to even identify himself when we just asked for his name.
I hope this is at least addressed and does not continue to happen. Our employees did not feel comfortable when he was here acting the way he was.
Preferred solution: Apology
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