A Cut Above Tree Service

We were taken for a ride....paid a lot of money up front and never got work done. Even though it was not the whole amount up front we lost a couple thousand.

Steer clear of Tommy Sexton. Apparently when his first company went bankrupt (A Cut Above) he managed to open another (All Around Tree Service). New name - Same game! We lost a lot of money.

Tried to give him every chance to stand up and do the right thing but first one cell phone was disconnected then the other wasn't answered and has a full mailbox. WE have not heard from him in over a month.

They quoted me a great price on having a large tree removed from my front yard. He planned to come out by 7am.

9am rolls around and they still weren't here. I called and a man named Steve then informed me that my appointment had "slipped his mind". I told him I was pissed off that i had cancelled other appointments to be available for him to do the work and he apologized and said that he'd be there within 3 hours to complete the job. I waited for the rest of the day and Steve did not show up or call.

After a negative FB post, the owners wife called and said she would see what she could do to make it right. She called me back and said that Steve said that I cursed at him and so he would not perform the job.

I said that I was pissed off so maybe he counted that as me cursing him. He should have told me he wouldn't do the job instead of apologizing to me and telling me he'd come out within 3 hours

I happened upon this company by accident. When someone came to pick up some furniture I was donating, one of the men handed me a business card and asked me if I needed any tree work done.

It just so happens that I did, and he quoted me a great price on having a rather large tree removed from my front yard. I called him back a couple of weeks later and told him I'd like him to complete the work. We planned for him to come out on a Tuesday morning, and he said he'd be there by 7am. On the day in question, 9am rolls around and no one had yet gotten to my home.

I called, quite upset that I had been waiting for 2 hours already, explained the situation, and was told that someone would call me back shortly. I got a phone call from a man named Steve about 15 minutes later who then informed me that my appointment had simply "slipped his mind". I was quite furious at this point and I told him that I had cancelled a couple of other appointments I had for the day to ensure that I would be available for the work to be completed, and I was pissed off that my time was not considered valuable and that he had forgotten about my appointment. He apologized and said that he'd be there within 3 hours to complete the job.

I waited for the rest of the day and not only did Steve not show up, but he didn't even call. I made a couple of posts on the company FaceBook page hoping to get a response. After a week had gone by, I made one last post telling them that they were going to be getting some bad reviews from me. A woman who is the wife of one of the owners called me and asked me to explain the situation to her.

I did, and she seemed concerned that there had been a problem and she said she would see what she could do to make it right. She called me back a bit later in the day and said that this Steve fellow, who is a co-owner of the business, said that I cursed at him and was extremely rude and he would not perform the job. First of all, I did NOT curse him. I did say that I was pissed, so maybe he counted that as me cursing him.

Otherwise, I have no idea where he gets off saying that. The way that I see it, is that I had every right to be upset that I had made arrangements for him to do the work he had agreed to do, and he didn't show.

If he had some sort of issue with me, he should have explained that then and told me he wouldn't do the job instead of apologizing to me and telling me he'd come out within 3 hours. At that point, I had essentially been stood up by him twice in one day, and the second time he outright lied to me.

on yesterday April 1st, 2013 I reveive a ring on my door bell and it was a man that was in a white pickup truck with two other guys, which stayed in the truck. This guy introduced himself as Tommy and handed me a green flyer inquiring about doing some work with my trees in the back yard.

I had just had this conversation Friday about having my trees trimmed and thought, what a great opportunity to go in back to see how much the free estimate would cost. He quoted me an price I could not resist and was actually going to have him complete the job today,4/2/13, the next day. Well, he asked for money upfront of 35% of the cost. I asked him if he had a website, photos of his work or any proof that he could to the job as we discussed.

He had nothing, no documentation, etc. He told me he would be done with the job within one day, which would be cleaning out a wooded area, prunning trees, etc. I told a friend about this and he suggested that I do research because most people does not ask for money/payment until the job is completed. Well, I called him back last night and told him that I was going to cancel the appt.

today because I did not feel comfortable paying him my money and do not know what type of work he does. After researching, he had other complaints and the approach from the other people were simular to the exact same way he approached me. He even called me at 6:30 am this morning to see if I had changed my mind. I told him, if he go do the job, then he will be paid based on what we discussed how he would do the job and make my back yard look.

He refused without money. He is not even BBB acredited. Have not insurance, etc. I would suggest anyone not to agree and pay people who walk up to you and offer a job that expect money upfront.

I am glad I did my research!

Mr.Tommy Sexton of A Cut Above Tree and Stump Service was hired to cut down 2 trees. He did the job, but damaged my property in the process.

Seemed like a nice guy, but obviously not a professional. Totally misrepresents the good honest american worker.

Mr. Sexton promised he would come back to repair it. Five times Mr. Sexton was asked to complete the repair. five times he made excuses why it was not done and promised he would complete it ASAP, and he has not been seen nor heard from since.

There are plenty of reliable tree services in the area, DO NOT hire this guy.

Mr. Tommy Sexton of A Cut Above Tree and Stump Service was hired to cut deadwood from two trees in my yard.

Debris was to be cleaned up and prepared for pickup by the city. It was not. Twice Mr. Sexton was asked to complete the cleanup, twice he made excuses why it was not done and promised he would complete it ASAP, and he has not been seen nor heard from since.

There are plenty of reliable tree services in the area, do not hire this company.

If I had simply done a quick search prior to hiring him I would have been warned away from him. It is my fault for paying in full prior to the completion of the work.