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A AUTO TECH MOTORS SACRAMENTO - RIP OFF REPORT

Went to this repair shop on June 30, 2010. My AC was not working right. It was blowing hot air. They charged me $60 for a full diagnostics. I was told that my AC compressor was bad and it needed to be replaced. Along with that, other parts needed to be replaced to prevent the changed compressor from going bad again. The total cost to me would be $1300+. I did not buy into their story. I knew that my compressor was working because I had taken it to Brakes Masters earlier and they could not find the issue but had told me a list of things they checked which did not have issues. The compressor was one of them. I took my car to another AC specialist. The tech checked the compressor and told me that it was working. I paid $75 to get another full diagnostics done and the tech found my heating valve to be the issue. The shop charged me $135 for parts and $150 for labor. Total cost $285. A Auto Tech Motors was trying to fool me into paying them $1300+ dollars for a $300 repair. I went back to ask for the diagnostics refund and was refused a refund. I was instead offered a free oil change. YEA RIGHT! How could I trust my car with this shop. Avoid this place and take your car to some other shop. If you have been to this shop and feel they have violated your rights as a consumer, you can file a complaint with the Bureau of Automotive Repair online at http://www.autorepair.... or in person at 10220 Systems Parkway, Suite D, Sacramento, CA 95827 or call them at 916.255.4200. Good luck with your repairs friends! **UPDATE July12, 2010: Thanks to a visit from BAR (Thank you BAR for protecting consumer rights) I was offered a refund check for $60. This check also comes with a suggestion/request from A Auto Tech Motors to remove the review posted above. Had I been refunded my wrongfully charged diagnostics fee during my initial visit, there would have been no need for me to invest hours of my time pursuing this. At this point I would like to make it VERY CLEAR to A Auto Tech Motors and its ownership. I do not have sympathy for you nor am I obligated to remove my review. My review is not false and is definitely not misleading. I by no means am a famacide, defamer, or slanderer. Please do not contact me further as I do not intend to engage with you in any further business. **UPDATE July14, 2010: Went to cash the $60 check only to find out that the check had been canceled. Amazing how A Auto Tech Motors has the courage to deceive me and BAR. You be the judge. **UPDATE July15, 2010: Got a call from Stacy Johnson with S F Johnson consulting who offered to personally return my $60. (I Have the voice mail if you are interested in listening) She claimed that the check had been canceled in error. (Asked about the "error" on the phone and she had meant to say that A Auto Tech Motors was wrong in canceling the check.) I asked that proper protocol be followed and that A Auto Tech Motors make a check payable to me and go through the mediator BAR investigator to send the check to me. At this time I also notified Stacy that I will be pursuing this issue in the Small Claims Court if the issue was not resolved by the following week. Stacy verbally agreed to this on behalf of A Auto Tech Motors. **UPDATE July19, 2010: No call and no response. It is apparent that Stacy from S F Johnson Consulting has decided that it would be better for A Auto Tech Motors to leave a positive review on here and do damage control. It is ironic to read that S F Johnson Consulting and A Auto Tech Motors will go the "EXTRA MILE" to resolve customer issues. Way to go S F Johnson Consulting. You have showed your worth to this company by not resolving a case that is imminently going to court. I hope you have a cane because with all the evidence I have, I do not think you have a leg to stand on in court. Thank you.
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4 comments
#511713

*** guy ripped me off while fixing my car,,,

#458816

yup that owner is a rip off,has no respect to his customers and employees.greedy of money

#166447

People like these need to be taught a lesson, and there was no better way than this! They think they can prey on people with limited mechanical knowledge, but what they dont know is that people like that have immense computer knowledge!

Like they say, the keyboard is mightier than the sword! :(

#166222

Way to go dude! Make them pay. :grin

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ID
#190227 Review #190227 is a subjective opinion of poster.
Location
Woodlake, California
Loss
$60

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1 Review of A Auto Tech Motors "Went to this repair shop on June 30, 2010. My AC was not working right. It was blowing hot air. ...

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