Didn't fix problem

my kitchen aid refrigerator freezer kept freezing up, not auto defrosting. they said it needed a new motherboard, cost of 400.00. i paid to have the repairs done and the freezer still will not auto defrost. I called the tech about 2 months later when I found it wasn't defrosting and his response was "well there must be something else wrong and don't call me on my cell phone, call the office phone" i question weather he knew what he was doing. I do not recommend these people and will never call them again, check around and find a reputable repair service.
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ID
#550756 Review #550756 is a subjective opinion of poster.
Location
Manahawkin, New Jersey
New Reviewer

HORRIBLE!!!!!!!!!!!!!!!!!!!

Called this service for a leaking Bosh dishwasher on 6/21/13. Was charged $79.85 for the service call. The technician said he would call back in a couple of days to set up another appt. to repair the dishwasher and meanwhile he would order the part. We waited for several days and did not hear from him. We have called him several times and he has not returned our phone calls. We also called the owners of the company and emailed them. No one returned our calls. After waiting several weeks, we had to call Sears Service. I should have called Sears the first time instead of hiring a local from my area. I'll never do business again with locals! M. Albert
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ID
#433234 Review #433234 is a subjective opinion of poster.
Location
Jackson, New Jersey
Loss
$80

A-AAA Better Service Co. Beacon St., Jackson, N. J.

Don't spend your money on Co. that's late, or doesn't know how to give customer service. I asked the service person to put information as to what was wrong with my appliance on my receipt. The service person replied, what does it matter. When I threatened to report him to the owner. He replied I am the owner. I will never use this Company again, and also suggest that you don't either. I will use a larger Company, or ask for recommendations from friends or neighbors. Even if this means I will be paying more and waiting a longer time for service.
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ID
#152042 Review #152042 is a subjective opinion of poster.
Location
Jackson, New Jersey
Loss
$380

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