Jeffery S Ket

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Verified Reviewer
| map-marker Geddes, New York

Stores not having 9 lives dry cat food & Chewy not selling it.

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I wanted to know why Chewy.com discontinued, caring, nine lives daily essential cat food and was trying to get me to buy another brand instead. This is not my only problem, my local stores are always sold out of 9 lives my 14yr old cat will not eat anything other than 9 live's daily essentials, so this has become a big problem I always wonder why the dog food if fully stocked in all the stores but cat food is sold out
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Pros:
  • Its the only food my older cat will eat
Cons:
  • Its never in stock

Preferred solution: I would like the stores to have cat food.

User's recommendation: Buy more than 1 bag if the store has it in stock.

Anonymous
map-marker Baltimore, Maryland

My cats are getting sick

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I contacted customer service and explained what was happening with my animals, they were very, apologizing for what I was experiencing. They even took proper information in case someone else might be having the same issues I was.
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User's recommendation: Just call when there is a issuse

Brittany B Aaj

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Verified Reviewer

Mold in my cat food

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9Lives - Mold in my cat food
9Lives - Mold in my cat food
Hello I am writing you guys because I was giving my cat some of your nine life dry cat food and there was molded cat food in the bag I had went back to the place that I had bought it from they told me to email you guys and you guys could handle it more than they could because of the simple fact that it came from the company if you could email me back I would really appreciate it
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Loss:
$30

Preferred solution: Full refund

User's recommendation: Mold

Bailey J Apu

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Verified Reviewer
| map-marker Colorado Springs, Colorado

Sick cats

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9Lives - Sick cats
9Lives - Sick cats
I have pictures of the food my cats have diarrhea and are throwing up Ive never had a problem with this food in fact my cat does best on this now they are sick i found clumps of nasty looking cat food I found several just on the top of my storage container I am beyond upset if anything happens life threatening I will sue
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Loss:
$10

Preferred solution: Let the company propose a solution

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