9Lives
9Lives Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
9Lives has a 2.1 star rating based on 7 reviews with consumers mostly dissatisfied, though 100% of users reported they would likely recommend 9Lives to a friend or colleague.
Key Takeaways for Future Customers
- Read recent 9Lives reviews before buying and buy extra if stock is available.
- Expect to contact customer service for issues and follow up on refunds or returns.
Negative Feedback / Risk Areas
- Frequent reports of mold, plastic shards, metal pieces, and empty or contaminated cans reflecting major 9Lives customer complaints.
- Stock shortages at stores and concerns about exchange, refunds, and customer service responsiveness.
Positive Feedback
Customers say the food is cheap, filling, and accepted by picky or older cats, and some reviewers praised helpful customer service interactions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
9Lives has a 2.1 star rating based on 7 reviews with consumers mostly dissatisfied, though 100% of users reported they would likely recommend 9Lives to a friend or colleague.
Key Takeaways for Future Customers
- Read recent 9Lives reviews before buying and buy extra if stock is available.
- Expect to contact customer service for issues and follow up on refunds or returns.
Negative Feedback / Risk Areas
- Frequent reports of mold, plastic shards, metal pieces, and empty or contaminated cans reflecting major 9Lives customer complaints.
- Stock shortages at stores and concerns about exchange, refunds, and customer service responsiveness.
Positive Feedback
Customers say the food is cheap, filling, and accepted by picky or older cats, and some reviewers praised helpful customer service interactions.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To speak to somebody about the cat food that I opened this morning and what it looked like
So I went to open up my cat food this morning for my cat, and it looked like it was moldy, discolored, and had a very foul smell, there were several that I opened and they looked the same
- Very filling for my cat
Preferred solution: A full refund and this is not the only one there are several that are like this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: New can of cat food was sealed empty
Company fixed the issue and I have been provided with apology.
It went well. The representative was friendly.
She answered quickly. She was patient when I couldn’t read the tiny numbers LOL.
The customer service representative was very nice, and compensation will be sent for the inconvenience.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have already stated the reason for my review in the review!
I opened a can of nine lives cat food they were out of fancy feast, which is what I usually buy for my diabetic cat and they were out of pate so I bought some nine lives. He doesnt really like it, but he will eat certain kinds and I think I bought super supper, or something like that anyway, there was a metal slug in it which turned out to be a magnet .
I called nine lives and they were going to send me a return on the lope to send them the can and the slug I have never received it or heard back from nine lives. Second right company even worse Company customer Servis and I never did receive anything in the mail to send them the can or any coupons I'll never buy nine lives again
User's recommendation: It’s up to you whether or not you buy them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPlastic shards in wet cat food cans
We have opened multiple cans now that have little plastic shards mixed in with the wet cat food. I'm scared to feed this to my cats and worried if they've already eaten some...
- Cheap
- Plastic shards in wet food for cats
Preferred solution: Recall and refund
User's recommendation: Don't buy this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Geddes, New York
Stores not having 9 lives dry cat food & Chewy not selling it.
I wanted to know why Chewy.com discontinued, caring, nine lives daily essential cat food and was trying to get me to buy another brand instead. This is not my only problem, my local stores are always sold out of 9 lives my 14yr old cat will not eat anything other than 9 live's daily essentials, so this has become a big problem I always wonder why the dog food if fully stocked in all the stores but cat food is sold out
- Its the only food my older cat will eat
- Its never in stock
Preferred solution: I would like the stores to have cat food.
User's recommendation: Buy more than 1 bag if the store has it in stock.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMold in my cat food
Hello I am writing you guys because I was giving my cat some of your nine life dry cat food and there was molded cat food in the bag I had went back to the place that I had bought it from they told me to email you guys and you guys could handle it more than they could because of the simple fact that it came from the company if you could email me back I would really appreciate it
Preferred solution: Full refund
User's recommendation: Mold
Baltimore, Maryland
My cats are getting sick
I contacted customer service and explained what was happening with my animals, they were very, apologizing for what I was experiencing. They even took proper information in case someone else might be having the same issues I was.
User's recommendation: Just call when there is a issuse
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Colorado Springs, Colorado
Sick cats
I have pictures of the food my cats have diarrhea and are throwing up Ive never had a problem with this food in fact my cat does best on this now they are sick i found clumps of nasty looking cat food I found several just on the top of my storage container I am beyond upset if anything happens life threatening I will sue
Preferred solution: Let the company propose a solution
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