Anonymous
map-marker Milton, Massachusetts

Horrible experience at 99 Ranch Quincy

Horrible customer service. All their employees including the person gathering the carts are very rude and yell at the customers. Very low grade supermarket.
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User's recommendation: Think twice before going there

Azalea Zwx

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Verified Reviewer
| map-marker Stony Brook, New York

Does not pick up phone.

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Non existent customer support, customer support doesnt care. Overall shady as *** Terrible company that pays no mind to customers. Delivery times are a shot in the dark, and the worst part is you cant schedule any specific time because of traffic. Like for gods sake, you need to establish connections to customers.
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User's recommendation: Avoid.

Anonymous
map-marker Santa Clara, California

Price and availability

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99 Ranch Market - Price and availability
I was there few days ago in Milpitas location. Saw golden dragon fruit on sale with price tag indicated. All their golden dragon fruit were wrapped with different price tags. I took a picture and showed to the cashier. She called the supervisor. First, that supervisor shouted to a stocking worker and blamed him to put wrong tag. And turned around told me the tag was wrong, if I dont like it, I dont need to buy it. I said I will make complaint. Then she told the cashier in Cantonese sell that golden dragon fruit to me with such a bad tone.
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Anonymous
map-marker Fort Lee, New Jersey

Laptop stolen

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laptop has important stuff lost and most likely can never be recovered. Dont know how long this will be resolved.
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Anonymous
map-marker Los Angeles, California

Use 99 Ranch Market Gift Card purchase but when we return the product, we only got store credit.

Use 99 Ranch Market Gift Card purchase at Gardena but when we return the product to Rowland Heights Nogales, we got store credits. OK with store credit BUT ...., they only allow us to spend this store credit $138.42 one time USE ONLY plus only allow to use this store credit in Rowland Heights Nogales store ONLY??? What kind of policy is it? We want to see Store Manager, they did not let us to see store Manager immediately?? what kind of service is it? My receipts shows that this is customer copy, one of service woman ask me , why do you have this receipts? I do not understand why can not ..as I have this receipts since it "PRINT as customer copy"??? If 99 Ranch Market is a fair market company, why they allow us to use ONLY at 99 Ranch Market at Rowland Heights Nogales. Don't forget that we can return products in any 99 ranch market with 7 days but allow customers to use store credit in one store ??? This is kind of strange thing that I never met before.
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Anonymous
map-marker Mountain View, California

Horrible customer service

I WENT IN TO GRAB SOME SAUCE FOR WORK. I ALSO DECIDE TO BUY A LOTTO TICKET OUT OF THE MACHINE. I BUY THE TICKET, THE MACHINE TEARS MY TICKET. I WENT TO CUSTOMER SERVICE AND TOLD THEM WHAT HAD HAPPENED. ONE OF THE RUDE *** WOMEN WENT TO THE MACHINE, GRABBED THE TICKET, SCANNED IT AND SAID ITS NOT A WINNER. WHAT!! FIRST OF ALL I SHOULD HAVE GOTTEN A NEW TICKET AND WHO ASKED THE TRAMP TO CHECK IT. I SAID IM NOT GETTING A NEW TICKET. SHE SAYS "NO" AND THEN STARTED TALKING *** AND LAUGHING TO THE OTHER TRAMPS (in her language) THAT WERE WORKING THERE. Horrible PREJUDICE SERVICE. AND NO IM NOT ASIAN...
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1 comment
Guest

You must be a TRAMP AlSO since you seem to know so much about tramps!!!!! :grin :grin :grin :grin :grin :grin

Anonymous
map-marker Rancho Cucamonga, California

Bad quality food and terrible customer service

we bought mildew food from this store several times. when we made additonal trips to return, the store managers are very rude and imp atience, even yelling to the customer too. we also wrote a letter to the corp office, but no response what so ever. I don't understand how come they put up a mission statement like "customers satifaction is our top priority", it is just a LIE! my mom is a senior citizen and she got really scared that day. when she got home, she didn't even want to eat dinner, and her blood presurre had gone up.
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Loss:
$50

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