947 Eyes

The ppl need to be trained to work with the public!!! I called to get my prescription, the guy says its expired it expired in January. I said okay well I still want it . Instead of him just saying okay ma'am, he preceded to argue and tell me my script was expired and wasn't anything I could do with it. I didn't ask for anything but my script. I called back for a corporate number cause the more I think the more mad I get!!! The manager who talks very condescendingly to ppl and cuts you off while you are trying to explain. Gets on the phone when I call back and instead of listening to what I'm trying to tell her about what happened and why I need a corporate number, she says no honey if you looking for someone higher up you got them there's no corporate number and never listens to what I have to say. She says its nothing personal we do all our expired scripts that way. I tell her thats unprofessional cause the script clearly has a date on it and you could easily write expired in a corner not mark thru it with a x and then write expired in big red letters I tell her they are very unprofessional and believe me I'll find someone over you , thank you and hung up. Bifocals 2/$99 is a good deal but not if you have to deal with ppl who have no customer service training. I'll take my business elsewhere. You get what you pay for!!!

I was sending money but it didnt go so for now I really need help because that person need that money please

I had 2 months to get prescription glasses to keep my CDL. went to 947eyes in Midwest city ok. was a week and a half to get appt. 2 weeks for glasses said were a bit fuzzy. was informed needed to get used to them. 2 weeks wearing them failed eye exam lost CDL now lost drivers lic. went back to 947 eyes they said I need a diabetes test that is clearly the problem??? had test said no diabetes called 947 with results now they say com in and pick and pay for another pair of glasses???? I said I bought pair that are wrong prescription. met Doctor during his eye exam he did light test 3 times every time said we need to do light test ???? 3 times he asked if I had problems with last pair of glasses and told him never had glasses all 3 times??? Used eye machine to set prescription 5 min later did it again had different prescription ????? Cant say I would recommend them they did not attempt to make a satisfied consumer. they tried to blame me for there error.

The problems started immediatly, ive never been anywhere that had this many issues in the short time of dealing with them. First i had my eyes checked for contacts and glasses. In the ad i read i would be leaving with a temp pair of contacts and i might have to come back later to pick up my glasses. So i get the contacts, i cant see anything 5 feet in front of me. They ask that i wait a few min to be able to see the Dr again. So i wait about an hour. Then find out the girl gave me a minus script not plus..... Then we go over to do my glasses. She pretty much left me on my own to find the frames. I pick 2 pair i like and she tells me no, they have to have bottom rims for my script. So i go back look again and finally find a pair. Shes in a big hurry, but tells me that they will be done by Monday. I thought i would get them today... she days one of the machines is down so Monday at the latest. (This is Thurs) so then i find out they dont have my prescription for the contacts they will be in next thurs. So i left with nothing. I called the next day to see if i could just puck up the paper scripts and have my contacts overnighted on my own. (We were going out of town for the weekend) they said sure come on in. So i do. I cant get me contact script because the Dr needs to see me with them in and Okay it. But i get my eyeglass script. I told the lady what had happened the day before and she was shocked that i didnt get anything before i left. Something at least close enough to my script that i could wear them until mine came in. So she fits me with something close. I call back monday for my glasses, no, another machine has broken now and it will be wed. So i call wed, hes rude and basically says dont call us we will call you. So thurs afternoon i call and contacts are in. (No phone call telling me they were there) Just for the *** of it u ask about my glasses, yes! They have them. The reciept i sign says the 13th this was the 15th! Oh well...i got them. She just has me try them on and ask if they feel good. I never looked in the mirror she never looks or anything to see if they sit straight etc.... I get home and start looking at them and there not my frames! I take them back in, go thru the whole story and she tells me to pick some more, this time the glass area are to small (which are about the same size as the ones i just gave them back ) This girl never goes to the wall of frames and helps me either. I find a pair but theyre $88 more than my others. Im thinking at this point i shouldnt be ask to pay anything! And still dont! Needless to say i would have to pay or get nothing. There are no frame withun the prices of the ones i paid for that will work. We are now at 2 weeks later and still no glasses!!! I never got the help i needed in the first place. I watched as other emplyess went thru drawers full if glasses trying to find a pair for other customers. One guy even went into the back looking for a certain color. I still think the $88 should be waved. Or have more of a selection in every price. Its not my fault none of those would work for my script. They need a full on make over for every part of the store in every area!!!