86th Street Photo and Video Reviews

This store advertise a sony camcorder for $499. When you call to inquire about your order they will up sell you with very expensive battery or any accessories. If you don't buy your order will be cancelled. They are *** artist. not worth the hassle and time waiting for them to answer only to cancel your order. If you ever come accross with there site just run away. they are always listed in bottom dollars or camcoder for less. don't believe about there price it just a come on so that you will come to their store and screw your plans. what a waste

I ordered a camera online and recieved an email stating to call them to confirm my order. I called and the man tried to sell me a upgrade to my memory card and battery for the camera. He told me that the memory card I purchased would only hold 2 pictures and the battery would only last 5 minutes and that I needed an upgrade in order to purchase the camera. The price of his upgrade was an additional $200 (camera cost $125). This included a 2 Gig memory card and a rechargeable battery. I told him I did not want those upgrades because i could easily find a much better price somewhere else. After arguing with me for 5 minutes, he told me that if I didn't order the upgrades that I couldn't have the camera. Then he told me that I wasted HIS time. This was the worst online shopping experience I have ever had. Do not order from this company!!!

I ordered a video camera yesterday online and received a confirmation email last night. I received an email this afternoon. I returned the phone call, because they said there was a problem with my credit card. When I called they asked for the CVV number off the back, unusual because I had input this number into the order form on the internet. Then, they tried to "upsell" me a battery and when that failed, a warranty, I refused both. No sooner than I had hung up I received an email stating that the camera was on backorder now. I called them back to complain and was told again it was on back order for 3-4 WEEKS! I explained that I needed the camera right away to which he responded that I hadn't ordered overnight. I said I need it by next week, plenty of time. I asked for one in a different color, again, backordered. All three colors were suddenly backordered? I asked why they were selling a camera that was backordered. The response was that he didn't like my "tone". No sooner than I had hung up this phone call, I received an email telling me I had cancelled my order! I called back again, waited for customer service, asked for a manager and was told I had one on the line. Surprise! I explained what had happened and he said he was sorry, the camera was on backorder. I asked how he knew it was on backorder since I hadn't given my name or order number or anything. He told me that if someone said it was on back order it was on backorder. I then suggested that I didn't think they were very up front, and that the only reason the camera was suddenly on backorder was because I didn't want to buy their battery or warranty. He denied this, of course. What a shady way to do business! Unless you're prepared to buy something that you don't want in order to get the cheaper prices, steer clear of the "cheapest" price on the internet.