Christopher M Ohi

Listener status

I provided service to 7 Cups for over a month and helped out a great, great deal at pro bono cost.

I was suspended once for reasons unknown, given a 'second chance' to learn from 'whatever mistakes' (that I didn't know about specifically) and thought I was back on the road to 'listener recovery". Well, then, I got suspended again even AFTER being on my 'best behavior', which again, I didn't get an explanation as to why even after writing detailed emails regarding the disservice.

I think there are a bunch of *** running this company and the owner should take a hard f'n look at who is doing good things for his company and who isn't.

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Preferred solution: A valid & rational explanation as 2 why I was 1st suspended as a listener (then suspended a 2nd time) even after I thought I had proven that I had learned from previous mistakes. Not to mention the hrs I put in (@pro bono) & that's the thanks I get.

User's recommendation: Prepare to get screwed over by this company and not given any explanation as to why.

Leovardo Izm

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Verified Reviewer

No Help Here!

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I downloaded the 7 Cups app months ago and havent found a single responsive Listener, well thats not entirely true - one responded to me and proceeded to be very harshly critical and cruelly judgmental of my panic attack during which I had to walk away from my kid for a few minutes and take a breather (this is what REAL professionals recommend doing) she was highly rated (5 stars) and said to specialize in parenting and anxiety etc. I am just so disappointed in this apps free Listener services and so beyond sick of this app, I would recommend against using it if you have mental health issues especially because it gets pretty depressing, isolating, and disheartening repeatedly being treated like garbage by revered Listeners!

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Pros:
  • It does offer resources
Cons:
  • Everything else about this app is awful
  • I can find resources elsewhere

Preferred solution: Apology

User's recommendation: Avoid this app altogether and find a therapist, friend, spiritual leader, hotline, anything more professional than this waste of time.

Megan J Fja

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Verified Reviewer
| map-marker Anaheim, California

To many accounts

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Hello, my name is Megan johnson. I have been trying to log into my seven cups volunteer account but, I have created so many accounts that it won't let me in. I just need help deleting all of my accounts and starting over.

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Avera Y Lwo

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Verified Reviewer
| map-marker Mustang, Oklahoma

Nobody there knows how abusive and double crossing the psycho lockup is

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People in trouble want more hope and opportunity and empowerment. But 7 cups acts like if regular people or garden variety therapists cant help, then just get 'em locked up, just like the "public safety" dept.

in every community. It's obscenely and ILLEGALLY lucrative for the nuthouse RACKET. It's SO IGNORANT to be pushing this stuff 10 times on every page. Psychiatry itself is an ABUSIVE calling.

Patients derive deluded "status" by identifying as a mental patient, when all other sources of self respect are gone. Also listeners here are reading from canned scripts and its so obvious its really embarrassing. So I wont do this free work. It wont lead to any paid work for me, its way too late and I never seem to be qualified for anything regardless.

Also in the dearth of true civil rights protection, at least in the USA, nobody has the right to say "sorry" without actually having ANY IDEA what people can actually do in the face of such real threats. Solitary self advocacy is terribly hard and lonely and usually fails. So no bloody "hugz" for me, too cheap and easy and besides the point. Yes nice people listen here.

But this business apparently thrives nicely, regardless of people getting scripted or expected to respond to canned psychology. ITS JUST BLOODY NOT GOOD ENOUGH. People are expected to act polite while nothing gets better... while some others end up SAVAGING the listener just because they didn't get their problems solved, so off with the listener.

But I will not do this for free regardless of stars and stripes. Most real therapists feel abused too by their clientele so they charge 150 and reject MOST potential clients anyway. So I'm still looking for a good life after trying to volunteer there, but maybe the truth is if you are emotionally damaged, someone will only want to cash in on you, or use you like a training laboratory for paid work. What keeps getting lost though is well being depends on us getting our life needs met, and tea and hugz wont and can't ever substitute.

Mental health is a huge industry and as long as there are frantic crazed desperate fallout-people and no real justice anywhere, this industry will grow. But the need will grow faster.

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User's recommendation: Tell all the therapists/coaches you know that our despair is exactly what rich people want and will never change without mass organized efforts, also that well being NEVER should be a BUSINESS, even this kind.

Anonymous
map-marker Chicopee, Massachusetts

My chats

I am unable to access my ongoing chats anymore on my PC and don't know how to get it back. There are several people I talk to as a listener and I can no longer contact them.

HELP please.

BTW the customer service # on google search 844-755-**** is wrong. Tried twice.

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Maria K Cfq

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Verified Reviewer

I did not get a reply from 7 Cups

I have not gotten a response yet from 7 Cups. Please have them call or email me as soon as possible. + 357 ********.

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Preferred solution: Certificate

Kaylee E Xqe

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Verified Reviewer

Volunteer

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Hello, I volunteered on your website, and I need a signature from someone at the company 7 Cups to approve of my hours for me to apply for a scholarship. Your support would be greatly appreciated.

From: Kaylee Edwards

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Pros:
  • That the hours on the website were very flexible
Cons:
  • That contacting the company is very complicated

Preferred solution: A signature to log my volunteer hours to obtain a scholarship.

Anonymous
map-marker San Rafael, California

Misrepresentation of the company

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I joined as an innocent listener to help people when all i got were obscene chats. There are teens on this site , I object to the way the people at the top hide the truth to perpetuate their selfish gains, monetary. I dont know who to report this illegal abuse so i will make it public here.

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User's recommendation: make complaints , speak up so they clean it up

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