518 kitchen
518 kitchen Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
518 kitchen has 3.9 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Great food selection.
Cons: Customer service.Recent recommendations regarding this business are as follows: "Don't buy if you are watching your sodium. The guy meals are loaded with salt".
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Francisco, California
They connected with me and we have a plan to more forward.
They connected me. All good! We talked about different meals we can buy for the participants in our study and have a plan to move ahead.GreG
Union, Illinois
Didn't enjoy any of the three meals. Will not even attempt the ones left and I purchased $ 200 worth based on the "great "reviews
I review the meals that we tried on their website and gave it 1 star. The review Disappeared after I posted it.
How about that?!!!
I purchased $200 worth of meals based on such "great reviews ".
Now I am stuck with all these meals. I wish I could return them!!
I sent customer service a message but never heard back from them.
Preferred solution: Full refund
User's recommendation: Don't buy if you are watching your sodium. The guy meals are loaded with salt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Request for a refund
518 kitchen Is a pre-made food and delivery service that I recently purchased a large order from. When opening the box, the first thing we noticed was the strong sour smell coming from inside of the box.
Upon inspecting a little further, we noticed there was no ice inside, making the inside of the box and all of the contents extremely warm and unsafe to eat. I immediately called the customer service phone number but got the answer machine. I tried calling back several times but ended up having to leave a message.
I then proceeded to email the company. There response back was that this was impossible and basically called me a lier.
I emailed them back and got no response.
I have since sent 4 more emails and have yet to receive anymore correspondence from them. I spent over $150 and would like a refund please.
- Great food selection
- Customer service
Preferred solution: Full refund
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