Unable to see my photos and other photos

I regularly have the problem of not seeing my photos or of others. Today I posted a photo which I cannot see but I got notifications from others about the photo but I cannot see their photos. This happens to me all the time. I am a paid member and I think this kind of service is not acceptable from a so called Premier photographic site. You cannot contact them.
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ID
#1528188 Review #1528188 is a subjective opinion of poster.
Location
Silksworth, England
Service
500px Technical Support
New Reviewer

No Phone Support/emails not answered, because have a complaint they blocked me in forum/group chats

Update by user Feb 13, 2017

To add to this now they for no reason at all decided to lock my account with all my personal professional photos and due to this I am pursuing them and as well reporting them to BBB and other complaint handling agencies in order to get my personal belongings back from them.

Original review posted by user Feb 11, 2017
at first got a reply for help but the question was not answered by the reply, says sent emails calling me a liar by saying I did not send emails and they said yes we sent you a one reply message to the second email sent three weeks later and refuses to help me. Question was: Some how one of my photos duplicated itself, took off all its tags by it self then took the description off and finally after awhile started getting likes which is odd because it also turned itself private................I looked at All Photos has 173 and Public has 172. Here is the photo that is acting strange vs the original: (Posted on the site forum both pics when asking for help) 22 Comments 1 Michael Rowe 3 hours ago Reply hmm nothing in the inbox beside what I just showed you, nothing in the spam or trash folders, checked sent mail look there's my message (Both from the begging of this month & the second one from this past week). 1 Michael Rowe 3 hours ago Reply now looks like you blocked replays sent directly back to you from me 1 Michael Rowe 3 hours ago Reply Yup your right this is the technical support replay I got back: Thanks for trying out an Awesome account! We'd love for you to take advantage of our great features so we're giving you a 10% discount code that you can apply on our Plus or Awesome membership. 1 Michael Rowe 2 days ago Reply No good support on this site at all 1 Michael Rowe 4 days ago Reply Maybe I miss understood, Did you mean you don't know the answer to my question and to email support, which is perfectly fine and also better then the cold shoulder impression I felt or think it was? 1 Michael Rowe 4 days ago Reply Does not look like I will be joining!!! 1 Michael Rowe 4 days ago Reply Wow, Thanks for Nothing... 0 Stephanie Brown 4 days ago Reply Hi Michael, We do not currently have a ticket on file from you at help@***.com. If you have support inquiries, please always e-mail this address. To add the photos to your Public Profile, go to "Manage Photos" and just drag and drop the photos from the tab "All Photos" to the tab "Public". Here are a few helpful links: https://support.500px.com/hc/en-us/articles/22747****-What-is-the-difference-between-All-Photos-and-Public- https://support.500px.com/hc/en-us/articles/20470****-How-do-I-upload-photos- If you upload via your Photo Manager (https://500px.com/manage/public), you are given two options: If you have selected All Photos, the upload button will read "Upload to Library". In this case, images will remain private. If you have selected Public, the upload button will read "Upload to Profile". In this case, images will be added to your 500px profile and added into Fresh. If you delete this image, it will be removed from your profile as well as Fresh. However, if you have uploaded via the home Upload button in the top right hand corner of your screen, your uploads will be added to both your All Photos and Public folders. These images will also be added to Fresh. Show 11 more comments Michael Rowe 3 hours ago Reply @StephanieBrown: This was the reply I got: Thanks for trying out an Awesome account! We'd love for you to take advantage of our great features so we're giving you a 10% discount code that you can apply on our Plus or Awesome membership. Michael Rowe 3 hours ago Reply @StephanieBrown: Yup your right...This is the reply I got back: Thanks for trying out an Awesome account! We'd love for you to take advantage of our great features so we're giving you a 10% discount code that you can apply on our Plus or Awesome membership. Stephanie Brown 3 hours ago Reply @mikemailnit: We don't seem to be talking about the same e-mail. Your ticket number #79149 was received and replied to. There is not further assistance needed here. BLOCKED here had to go back up to the top and post then blocked at the top...
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ID
#1006725 Review #1006725 is a subjective opinion of poster.
Service
500px Technical Support
Reason of review
Poor Technical Support
Loss
$1
Preferred solution
Let the company propose a solution

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