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Total disrespect for customers property

500Move - Total disrespect for customers property
500Move - Total disrespect for customers property
500Move - Total disrespect for customers property
500Move - Total disrespect for customers property
I just had my household goods delivered to WI from AZ. Although the men that drove and delivered the goods were very nice, the nightmare started when the doors to the truck opened. My goods were not packed in the truck, they were "thrown" into the truck. There was absolutely no care taken in the loading of my goods. Things were piled up, like they were in a dump. Many items were damaged to the point that they were destroyed. I am about to file a claim, which I suspect will also turn out badly. I will update this during my claim process, stay tuned

User's recommendation: Do not use this company if you care about your goods.

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ID
#1915394 Review #1915394 is a subjective opinion of poster.
Pros
  • Timing
Cons
  • Total hacks
Loss
$1300
Preferred solution
Full refund
New Reviewer

Horrible move, damaged furniture & carelessnes

I hired them to move my furniture from Phoenix, Az to the Houston, Tx area. The furniture arrived broken and some of it destroyed. I spent $550. to repair some of the antiques. The computer desk was totally destroyed and went to the dump. I filed a claim and received a token payment of $51. Moving the furniture in the new house they scratched the wood floor. They never finished unpacking all of the furniture so we have some of the packing blankets. If you have to move I can't recommend these people. They are only interested in making money. They could care less about doing a good job.
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ID
#1443943 Review #1443943 is a subjective opinion of poster.
Location
Glendale, Arizona
Service
500Move Long Distance Moving Service
Cons
  • Nightmare experience
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution

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