New Reviewer

Sold a car that broke down in 3 Days. Company will not return my calls now.

I went to this place before and was satisfied. But this time they sold me a Passat at their Auction on 01/04/2014. And when I got in the vehicle nothing worked. The blinkers did not work, the break lights did not work, the check engine light was on. A man named Skip said that he would help me into another car and offered me a 2003 Dodge Neon for $500 more. I came back two days later expecting to deal with him, and he instead passed me off to one of his associates, who kept saying just give us the $500 and we'll give you the Neon. I told his associate that Skip told me I can look at different cars and check out other options. The associate said I don't handle that part of the business. So I had an Ultimatum, and took the Neon. The car needed to be Jumped twice in order for me to make it home, then it had trouble starting so I replaced the battery, and it started up again. Only to find out that the transmission will not shift gears, its stuck in low gear. I took it to Autozone, and they gave me a list of errors and failures. Then trying to leave autozone right afterwards the car would not start. Somehow after checking the connections it did, and I was able to make it two miles down the road to my uncles house where it is now sitting. The car will not start at all as of now and I bought it for 2k on 01/06/2014. This happened on 01/09/2014. They never disclosed anything wrong with the car. Only to find out that the transmission wont shift, and now the starter went out. They advertised the car as a drivable vehicle, well considering it broke down in 3 days, and I only put about 10 miles on it. That certainly is not the case. I contacted Skip to see if there was anything we can do, to either get my money back or resolve this. So far I haven't heard anything from them. I've left messages, and sent a text to this mans personal cell phone. I'm filing a grievance with the Attorney General. I also filed a complaint with the BBB. From what I have been reading on lemon laws, If in 15 days or 500 miles a used car breaks down, the seller must refund the entire amount of the vehicle. The car broke down in 3 days, and less than 20 miles. Unless they resolve this, I would never recommend this auction to anyone. Their Cars are advertised, as great working vehicles, but they don't disclose any mechanical problems, or issues with the vehicle which they are supposed to. And considering I bought a different car two days after the actual Auction, I'm not even sure it counts as an auction sell.It was more like a personal sale by the company. Very poor service, very unorganized, and we'll see how this matter plays out. But as of right now Im out two thousand dollars, and still without a vehicle. I was never made aware the car they sold me not only was a salvage restore, but was having transmission issues. And had I of known this I would have never bought this vehicle. Times are very difficult for everyone. But that doesn't mean businesses should start doing bad practices just to make a buck off someone who could barely afford a vehicle, let alone being able to afford the costs of repairs now that it does not work. I should receive a full refund, or at least a credit for another car in their upcoming auction. Frank Garcia
View full review

You're an ***. It's an auction.

I've been buying cars at auctions for years. No warranties no guarantees. My advise is if you aren't willing to take the risk go to a dealer and pay premium for a dealer warranty.

I get tired of competing with people that don't have a clue and over pay at the auctions. Suck it up or stay away.


Im not sure why you're responding to this, when its years later. However I received a refund, and had it out with this company.

They were served by the Attorney Generals Office, and knew their reputable company reputation was on the line. Had you of read, the first comment more thoroughly you would have seen that I did not buy this car at the actual auction it was a private sale, after the auction took place.

Hope you feel better, because your attitude sounds sour. :) God Bless



Do you happen to have a valid phone number for them? I'm having a similar issue. Thank you

View more comments (2)
#470224 Review #470224 is a subjective opinion of poster.
Phoenix, Arizona

Auctions and Marketplaces Expert Talks

How to Shop Online Safely | Online Shopping Tips

May 28, 2021

How safe is online shopping? Pissed Consumer interviewed Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider about safe online payments and how to avoid payment fraud. In this video, Nathan gives tips about online shopping, safety, and what to ensure when paying for products and services online.

Nathan Grant
Nathan Grant

Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article