Emmanuel T Nfl

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Verified Reviewer

Bought a part on their website but they don't send us return labels.

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Bought a product from 4ourhpuse. Needed to return product but they won't give me a return label.

No courier is willing to take this part back without a return label. Seems like a deliberate move from they to slow down or even frustrate customers so as not to return their not working products.

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Loss:
$110
Pros:
  • Endorsed by samsung
Cons:
  • No customer support in place

Preferred solution: Full refund

User's recommendation: DO NOT BIY FROM THEM ELSE YOU WILL HAVE NO CUSTOMER SUPPORT.

Anonymous
map-marker Marki, Mazovia

Sent wrong items out twice

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Sent wrong items out (my order had correct part numbers) Eventually managed to arrange return. Was assured it was a one off mistake.

Reordered and incorrect parts sent again. Very difficult to contact anyone to resolve the issue, chat facility on website very limited when available, no telephone number published and emails just returned with 'stock' replies. Second return still not resolved after 1 week, with nobody appearing to want to take responsibility. Will not use again, at the moment still £70 out of pocket.

Wife found parts on Amazon £30 cheaper and they were delivered within 2 days. Avoid and use Amazon instead.

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User's recommendation: Do not use

kevin m Tpt

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Verified Reviewer

Shared with pissed customer poor service&delivery

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4ourhouse - Shared with pissed customer poor service&delivery

No dispatch was ordered on Saturday. When I ordered, they said delivery would be on Tuesday. This is a complete and utter joke and the customer service is pathetic.

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Loss:
$22
Pros:
  • Nil
Cons:
  • Nil

Preferred solution: Deliver product or service ordered

User's recommendation: pathetic

kevin m Tpt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No updates on dispatch

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4ourhouse - No updates on dispatch

same answer all the time waiting which is a complete farce they are very suspicous operators if i get the order it will beva miracle as been a pensioner i cannott afford to waste my mone

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Loss:
$22
Cons:
  • Pathetic customer service

Preferred solution: Deliver product or service ordered

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