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4ourhouse

4ourhouse

www.4ourhouse.co.uk
What is your customer experience with 4ourhouse?

4ourhouse Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • 4ourhouse has 1.4 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Endorsed by samsung, Nil.
    Cons: Nil, No customer support in place, Pathetic customer service.

  • Recent recommendations regarding this business are as follows: "Don't use this company", "Avoid them", "DO NOT BIY FROM THEM ELSE YOU WILL HAVE NO CUSTOMER SUPPORT.", "Do not use", "pathetic".

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Media from reviews

4ourhouse - Have not received my order
4ourhouse - Shared with pissed customer poor service&delivery
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Show reviews that mention
order service number dispatch customer parts part replies return telephone
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James T Cwf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Holt, Norfolk

Very poor service

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Ordered and paid for parts 10 days ago still not delivered and unable to get replies to my emails ...no telephone contact as well ..they promise to contact you in 24hrs ...but never have...l think it is just a scam don't use them

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User's recommendation: Don't use this company

Martin F Kjp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

Poor service. Almost impossible to contact

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I ordered a Samsung fridge freezer door shelf. Order number OH 9364**** confirmed on 26th March.

As of 8th April, I have heard nothing.

Cannot find any information on their pathetically designed website. Clearly, they have no customer care.

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User's recommendation: Avoid them

Anonymous
map-marker Cardiff, Cardiff

I can't find my invoice number for a fridge bottle shelf I ordered on the 4th of June.im having g difficulty contacting.g you without it.hrlp

I can't find the contact details that deal with this .I want to track my package which was ordered on the 4th of June.

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Resolved
Hasaan Iud
map-marker London, England

Resolved: Have not received my order

4ourhouse - Have not received my order
Updated by user Dec 19, 2024

Company fixed the issue and I have been provided with apology.

Original review Dec 04, 2024

Hi. I need an instant update on where is my order it has been over a month that the status has nit changed.

Order no: OH9300****

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Emmanuel T Nfl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bought a part on their website but they don't send us return labels.

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Bought a product from 4ourhpuse. Needed to return product but they won't give me a return label.

No courier is willing to take this part back without a return label. Seems like a deliberate move from they to slow down or even frustrate customers so as not to return their not working products.

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Loss:
$110
Pros:
  • Endorsed by samsung
Cons:
  • No customer support in place

Preferred solution: Full refund

User's recommendation: DO NOT BIY FROM THEM ELSE YOU WILL HAVE NO CUSTOMER SUPPORT.

kevin m Tpt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shared with pissed customer poor service&delivery

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4ourhouse - Shared with pissed customer poor service&delivery

No dispatch was ordered on Saturday. When I ordered, they said delivery would be on Tuesday. This is a complete and utter joke and the customer service is pathetic.

View full review
Loss:
$22
Pros:
  • Nil
Cons:
  • Nil

Preferred solution: Deliver product or service ordered

User's recommendation: pathetic

kevin m Tpt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No updates on dispatch

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Contains 1 confidential file for company representatives

same answer all the time waiting which is a complete farce they are very suspicous operators if i get the order it will beva miracle as been a pensioner i cannott afford to waste my mone

View full review
Loss:
$22
Cons:
  • Pathetic customer service

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Marki, Mazovia

Sent wrong items out twice

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Sent wrong items out (my order had correct part numbers) Eventually managed to arrange return. Was assured it was a one off mistake.

Reordered and incorrect parts sent again. Very difficult to contact anyone to resolve the issue, chat facility on website very limited when available, no telephone number published and emails just returned with 'stock' replies. Second return still not resolved after 1 week, with nobody appearing to want to take responsibility. Will not use again, at the moment still £70 out of pocket.

Wife found parts on Amazon £30 cheaper and they were delivered within 2 days. Avoid and use Amazon instead.

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User's recommendation: Do not use

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