Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Dublin, Ohio

Paid $89.00, No Ink, almost 4 weeks later!!

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4inkjets - Paid $89.00, No Ink, almost 4 weeks later!!
Have tried SEVERAL times to reach out to customer service, no response from emails or voicemails!! Went and purchased ink elsewhere. Reporting to attorney general.
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User's recommendation: Don't order

Anonymous
map-marker Oakhurst, California

Cartridges do not work in my printer.

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First, the website says that they ship the day of the order. Well, I placed the order on October 13, and only after contacting them did I receive a partial order on October 31. I installed the cartridge and got a message to check the cartridge. It did not work in my printer. I contacted them and told them, and still they sent the second cartridge. I tried to refuse it at the post office, and they said because it was shipped third class, they would just put it in the trash, so I brought it home and install it. I, again got the same message. So I have two cartridges that do not work in my printer. I did request return label and a refund, but have received neither. I put it on a credit card, so I remain hopeful.
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User's recommendation: Stay away from this company!!!!!

Robert J Wwl

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Verified Reviewer
| map-marker Houston, Texas

Beware of scam & take negative reviews seriously.

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Website may look legitimate, but buyer BEWARE. Your credit card is billing "immediately" but that is the last interface you will have with the company. Email & customer service calls are NEVER - EVER - answered. Once they bill your credit card they totally disappear. Purchase elsewhere or you will also end up having to dispute the charge for non-existent products with your credit card company.
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User's recommendation: Purchase elsewhere.

Holley W Yyp

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Verified Reviewer

Refund

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After i made the call, i left a message, and they called me back! Customer service rep verified all the facts--product was returned & in warehouse, and said she would speak with accounting to get my refund processed. It's been two days, and STILL nothing!
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Loss:
$130
Cons:
  • Still no refund

Preferred solution: Full refund

User's recommendation: Don't get from these guys unless you're SURE its what you want, but the they're awfully overpriced.. there are other better alternatives.

Clay W Lwb

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Verified Reviewer
| map-marker Long Beach, California

Poor Customer Service

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Ordered online a set of printer cartridges and no indication that anything was out of stock or any reason to think a long delivery time. about a week later called and finally talked to a real person. I was told that my order had not shipped because black cartridges were out of stock at that warehouse. I was told that when that happens computer orders were transferred to other warehouse for order fullfillment. I asked why this didn't happen and I got no answer. I was told that my order was now being shipped out of other warehouse and would arrive soon. 4 days later I receive package of a black cartridge but not any color ones? Now its a week later and Im still trying to reach a person to ask about where the *** are my color cartridges?
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Pros:
  • So far no pros
Cons:
  • Everything about their operation so far has been a con

Preferred solution: Deliver product or service ordered

User's recommendation: Run away from this company

Holley W Yyp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Long Beach, California

5607**** Refund not received

Customer #: 5607**** Return Authorization #: SRO-100308**** I returned this order on March 1, you recieved it Mar 9, and still no refund. USPS tracking # 950551****863060****21
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Loss:
$130
Pros:
  • Online
  • Large selection
  • Prompt delivery
Cons:
  • No refund 30 days

Preferred solution: Full refund

Big S Jnb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lexington, Kentucky

Refunds

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This company should close. Customer service sucks, Reps are stupid, and play too many games. If lying was a crime, 4inkjets the whole company would be in Prison.
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User's recommendation: Leave alone.

Anonymous
map-marker King Of Prussia, Pennsylvania

WORK STOPS!

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Working diligently on a project, my printer signaled it needed a new black cartridge. No problem, I had two carts on the shelf from 4INKJET.com. Because of the two cartridges, I started work confidently. Putting one in, it printed the alignment page. Problem was no black showing up. I put the other in, same thing. Waste of time and money and productivity. I ground everything to a halt, getting into my car, I drove to an office supply store. This was the first time I used gray market cartridges. My advice: the difference in price ain't worth it, certainly those ink products from 4INK. Stick to the genuine cartridges.
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Cons:
  • Item useless
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

1 comment
Guest

I've been using them for years and never had a problem. I suspect the heads on your printer are clogged.

Anonymous

Deceptive shipping claims

4inkjets is no longer doing same day shipping. An order I placed on Wednesday, Jan. 2 was held and not shipped out until 3 days later. When I talked to customer service they apologized, said it was packaged, but because of the holiday and new shipping changed, they could not ship it out yet. I did eventually get the cartridges. An order I placed on the morning of Monday, Jan. 14 is still being held. I was told it was packaged, just not shipped. It is still processing, today, Saturday, Jan. 18. Avoid 4inkjets until they can get their products mailed out in a timely manner. Their website is deceptive. It is still claiming same day shipping on orders.
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Loss:
$100

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