4Change Energy
4Change Energy Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
4Change Energy has 1.0 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: 0 pros.
Cons: Bad sevice, Expensive and unflexible, Horrible customer service.Recent recommendations regarding this business are as follows: "STAY AWAY FROM THIS COMPANY RIPP OFF", "Do NOT recommend", "Do not use them!", "Do not choose 4Change Energy.", "Look elsewhere".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
4Change Energy has 1.0 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: 0 pros.
Cons: Bad sevice, Expensive and unflexible, Horrible customer service.Recent recommendations regarding this business are as follows: "STAY AWAY FROM THIS COMPANY RIPP OFF", "Do NOT recommend", "Do not use them!", "Do not choose 4Change Energy.", "Look elsewhere".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No customer service
I've tried contacting 4change by phone and email for two weeks. I always spend 35-45 minutes to up to an hour only to be told they can't help me and someone will call back in 24/48 hours and nobody calls back!
I'm being charged for two separate accounts and nobody can tell me why! They are trying to charge me $336 for March when I don't use a/c or heat! Now, because they have some random account under my name they are treating to shut off my power after I paid in full.
2 weeks I have called and or emailed everyday and always get told they will have a supervisor call in 24/48 hours and nobody does! STAY AWAY from them!
- 0 pros
Preferred solution: I'd like someone to tell me why they are billing me for two separate accounts after I've been with them over 3 years!
User's recommendation: STAY AWAY FROM THIS COMPANY RIPP OFF
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Absolute TRASH
Absolute trash. Their support team does NOT know what they are doing!
Within a MONTH of service without notice or permission they have disconnected, reconnected and started themselves a new contract, and sent 4 bills. When calling their customer service for existing customers they dont listen, transfer you off to someone else or claim they have no idea whats going on an tell you to get on a longer wait call with CenterPoint.
- Horrible customer service
User's recommendation: Do NOT recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
My power was cut off for no reason and customer service at 4:30 pm on a Friday said they were closed
Power cut off for no reason - no emergency service - everything in fridge and freezer was ruined - published customer service hours not correct
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I hate them!
They are the worst! They wont work with you, they wont budge on anything with other electric companies will.
My bill is outrageous.
I have a small 2 bedroom apartment and I rarely go over 1,000 kw, but they charge me for using less energy. How insane is that?
- Expensive and unflexible
Preferred solution: Price reduction
User's recommendation: Do not use them!
Humble, Texas
Renewal
Renewal
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Huachuca, Arizona
Scammed By 4Change Energy
The worse utility company that I've every dealt with. Scam after Scam and Lie after Lie.. I am soo distraught right now!!!!!
Preferred solution: Let the company propose a solution
User's recommendation: Do not choose 4Change Energy..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bad Service
I am currently a customer of 4 Change Energy and be cautious that you can be switched to another company without even knowing and the 4 Change Energy not only do not notify you to prevent but also charges you full amount of charges . My calling of several times has been useless since I have not contract any other company and the representatives treat you as if you have made the chage.In addition this company has hidden fees also ,Do a favor to yourself AVOID it.
- Bad sevice
Preferred solution: Price reduction
Customer service
It was terrible I was told it would be 17 minutes before I spoke with a rep I was on hold for 48 minutes terrible service
Preferred solution: Let the company propose a solution
User's recommendation: Look elsewhere
$19.95 charge
This company charge you 19.95 for a disconnect letter that they send out to you after one day of being late. The rates are good but maybe that's why they do what they do to make up for the lost.
I have been with them several months now and just notice this charge on my bill. I have previous asked why there is no grace period and my answer was that is our policy. My bill should be 20 lesser but because I don't use that much energy they charge me an extra 20 for a letter.
I have never heard of any charging for a letter, a late fee yes. oh and I was charged a late fee as well of 8.00.
Preferred solution: Full refund
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