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New Reviewer

Scammed By 4Change Energy

The worse utility company that I've every dealt with. Scam after Scam and Lie after Lie.. I am soo distraught right now!!!!!

User's recommendation: Do not choose 4Change Energy..

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ID
#3143389 Review #3143389 is a subjective opinion of poster.
Location
Fort Huachuca, Arizona
Loss
$500
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad Service

I am currently a customer of 4 Change Energy and be cautious that you can be switched to another company without even knowing and the 4 Change Energy not only do not notify you to prevent but also charges you full amount of charges . My calling of several times has been useless since I have not contract any other company and the representatives treat you as if you have made the chage.In addition this company has hidden fees also ,Do a favor to yourself AVOID it.
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ID
#2418215 Review #2418215 is a subjective opinion of poster.
Cons
  • Bad sevice
Loss
$170
Preferred solution
Price reduction

Customer service

It was terrible I was told it would be 17 minutes before I spoke with a rep I was on hold for 48 minutes terrible service

User's recommendation: Look elsewhere.

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ID
#2377429 Review #2377429 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

$19.95 charge

This company charge you 19.95 for a disconnect letter that they send out to you after one day of being late. The rates are good but maybe that's why they do what they do to make up for the lost. I have been with them several months now and just notice this charge on my bill. I have previous asked why there is no grace period and my answer was that is our policy. My bill should be 20 lesser but because I don't use that much energy they charge me an extra 20 for a letter. I have never heard of any charging for a letter, a late fee yes. oh and I was charged a late fee as well of 8.00.
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ID
#1332302 Review #1332302 is a subjective opinion of poster.
Service
4Change Energy Electricity Supply
Reason of review
Pricing issue
Loss
$100
Preferred solution
Full refund

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