No response from company

This company requires you take out insurance in case of damages. However, when you contact them regarding this you get no response. They have damaged almost every single piece of my furniture, My walls, my doors and destroyed my carpet. The move was into a new house and their carelessness was uncalled for. I have photographs, emails and documentation of phone calls. Every time I contacted Jeff (owner) he would refer me to a phantom person. This company needs to be investigated. Why make me pay $300 for insurance when I cant even pursue the claim. Weird thing is I dont even know who the insurance company is I was never told. This is all part of the moving package what a SCAM!! Oh yeah, Im still waiting for someone to come to the house and assess my damages.

User's recommendation: Stay Away!

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ID
#1986369 Review #1986369 is a subjective opinion of poster.
Location
Suwanee, Georgia

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Damages property after move

The company was great when moving from my old house. They kept my belongings in a semi-trailor for 2 nights. When they moved my belongings from the trailer into my new home, 90% of my furniture was damaged. I contacted them numerous times by phone and e-mail and consistently was brushed off. They kept stating someone would be sent out to access the damages. You're advised to taken out insurance (the company handles) which I did at the additional cost of $300. The head mover was more concerned about getting tips then moving. This company needs to be investigated!! The owners will say anything to pacify you. I have taken out a complaint and my next move is small claims court. STAY AWAY and BEWARE!!!!

User's recommendation: Use another moving company.

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ID
#1974989 Review #1974989 is a subjective opinion of poster.
Location
Suwanee, Georgia
Service
404 Movers Moving Service

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