map-marker Hornsey, Haringey

Inccorect timekeeping

I would like to ask why unlimited monthly minutes stopped in the morning the day before the end of the month instead of the evening customers are damaged by 1 day.
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map-marker Carrollton, Texas

Rip offs.

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3G collect - Rip offs.
My nephew called from the jail. I cannot hear anything I kept saying hello hello. He had to walk down to the Bondsman and ask to use their phone. The man was nice enough to call me and let me know that my nephew was out of jail since I could not hear him on this phone call. They are now charging me $23. I Even attached a copy of the transcript where the bondsman called and left me the message. Yet they are still harassing me for payment. Theres not even a phone number to call them. So the county jail use as a company that you cant even call to dispute the charge?sounds shady
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User's recommendation: 23.00 for 1 minute call. Rip offs taking advantage of people

Constance F Mno

You all still texting me about a payment that I paid

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3G collect - You all still texting me about a payment that I paid
My name is Constance Franklin I paid off my bill for the collect calls why are you all still texting me about a payment.
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  • I paid my bill

3G responded

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i received messages from 3G after i accepted a collect call. i sent an email to support@***.com and they got back to me pretty quickly. i was told that we can also reply to the txt messages. bottom line, they were pretty good getting back to me and responding to my issue. i also noticed they recently changed their web site, more info there then there was a few months ago. the key with this company is that you need to use all the time they give you which is 20 or 30 minutes, other wise its an expensive call
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Reason of review:
Good customer service
map-marker Spokane, Washington

Review about International Call Disconnection from Spokane, Washington

A call was collect call was initiated to me from my son in Bozeman, Mt bus depot. I accepted the call and was immediately cut off before exchanging any words and have been harassed by 3G collect day and night by a bot collection device originating calls from all over the US. The is no office to call to dispute charges and the last know number of the owner I could find has been disconnected. Total scam and harassment.
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map-marker Scott Township, Pennsylvania

Charged for service that I did not accept

Received a collect call to my cellphone from county jail, automated message said call is recorded, I did NOT accept charges and now I'm being harassed for the amount of $19.63 , Threatening me with collections , constant texts and phone calls at all hours , Since I've tried every way possible to contact the company without success , (been trying for about 2 weeks by email, phone, text ) Ive filed complaints with BBB , FCC and every other agency that I can possibly file with and I'm taking every action possible to pursue and expose this scam.
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So is the 3gcollect calls and texts a scam or not? The website doesn't look professionally made, and there isn't even a phone number to call.

I sent them an email and a reply back but with no name on it.

Sketchy. Do I really owe $21.95 or not?

reply icon Replying to comment of Guest-1001593

Don't these thieves!

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