Anonymous

They really are the best

They really are the best. I have a prescription that's pretty common, but I like to have the lenses that darken and lighten and also want them to be thin. I've never had such high quality lenses until now. Best place, best price - I can't believe how great these guys are! I have ordered glasses in the past from these other online guys, but here, they actually ask all the right questions.! I just ordered a pair if glasses for $38 and then used they're $38OFF redemption code. Such great value!
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Pros:
  • Low prices
Cons:
  • Difficulty in speaking with them
Reason of review:
Good customer service
1 comment
Guest

I've bought from these guys twice already, authentic, expensive brands for cheap!!

Chizuko Rxz
map-marker Belleville, Illinois

Inv#125946 Eyewear warranty, customer service terrible. 38dollarglasses

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Inv#125946 Eyewear warranty, customer service terrible. 38dollarglasses
Inv#125946 Eyewear warranty, customer service terrible. 38dollarglasses - Image 2
Inv#125946 Eyewear warranty, customer service terrible. 38dollarglasses - Image 3
Inv#125946 Eyewear warranty, customer service terrible. 38dollarglasses - Image 4
I bought a pair of glasses from 38dollarglasses.com, and the hinge broke after a month. They requested that I take pictures and I did showing the damage. They claimed that they would replace the glasses and put in lenses with my prescription. Then when they got them they claimed that the glasses were mangled and refused to replace them saying this is not manufacturer defect. They claimed they could not tell by the photos but I have the clear photos of the broken arm hinge. They finally agreed to send me a pair of frames that once I got has a bent arm. At least they sent me back my lenses that I spent 120.00 on. Which by the way actually does me no good. I would never ever never do business with this company again. However, I will say this. I guess you really do get what you pay for. Actually, I still think I over paid.
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Loss:
$160
Reason of review:
Damaged or defective

Preferred solution: Full refund

3 comments
Guest

How can anyone trust a platform like this where people 'customers' only use it to shakedown and extort from businesses like this loser is attempting to do?

Guest

Hahaha - yeah I'm sure your glasses just spontaneously exploded (and were a manufacturer's defect as you claim). You didn't sit on them or anything like that, you're just a poor, innocent victim of the retail world and didn't try to extort the company with threats of a social media complaint right?

Guest
reply icon Replying to comment of Guest-1094532

Hahahahahahahaha - yea Brian I'm sure you don't work for the company, gee a little bit obvious. A person who didn't work for the company would just randomly responses to someone like you did, pathetic, get a life, loser.

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