They really are the best

They really are the best. I have a prescription that's pretty common, but I like to have the lenses that darken and lighten and also want them to be thin. I've never had such high quality lenses until now. Best place, best price - I can't believe how great these guys are! I have ordered glasses in the past from these other online guys, but here, they actually ask all the right questions.! I just ordered a pair if glasses for $38 and then used they're $38OFF redemption code. Such great value!
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ID
#770098 Review #770098 is a subjective opinion of poster.
Pros
  • Low prices
Cons
  • Difficulty in speaking with them
Reason of review
Good customer service
New Reviewer

Inv#125946 Eyewear warranty, customer service terrible. 38dollarglasses

Inv#125946 Eyewear warranty, customer service terrible. 38dollarglasses
Inv#125946 Eyewear warranty, customer service terrible. 38dollarglasses
Inv#125946 Eyewear warranty, customer service terrible. 38dollarglasses
Inv#125946 Eyewear warranty, customer service terrible. 38dollarglasses
I bought a pair of glasses from 38dollarglasses.com, and the hinge broke after a month. They requested that I take pictures and I did showing the damage. They claimed that they would replace the glasses and put in lenses with my prescription. Then when they got them they claimed that the glasses were mangled and refused to replace them saying this is not manufacturer defect. They claimed they could not tell by the photos but I have the clear photos of the broken arm hinge. They finally agreed to send me a pair of frames that once I got has a bent arm. At least they sent me back my lenses that I spent 120.00 on. Which by the way actually does me no good. I would never ever never do business with this company again. However, I will say this. I guess you really do get what you pay for. Actually, I still think I over paid.
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2 comments
#1094532

Hahaha - yeah I'm sure your glasses just spontaneously exploded (and were a manufacturer's defect as you claim). You didn't sit on them or anything like that, you're just a poor, innocent victim of the retail world and didn't try to extort the company with threats of a social media complaint right?

#1242395
@PissedConsumer1094532

Hahahahahahahaha - yea Brian I'm sure you don't work for the company, gee a little bit obvious. A person who didn't work for the company would just randomly responses to someone like you did, pathetic, get a life, loser.

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ID
#735923 Review #735923 is a subjective opinion of poster.
Location
Belleville, Illinois
Reason of review
Damaged or defective
Loss
$160
Preferred solution
Full refund

About

38DollarGlasses Return Policy
Thanks for shopping at 38dollarglasses.com. If The Client are not entirely satisfied with The Client's purchase, 38dollarglasses.com is here to help. The User of company services have 30 calendar days to return an item from the date The Customer received it. To be eligible for a return, The Customer's item must be unused and in the same condition that The Client of 38DollarGlasses received it. The User's item must be in the original packaging. The Client's item needs to have the receipt or proof of purchase. Once 38dollarglasses.com receive The User's item, Website will inspect it and notify The User of Website that The Company have received The Client's returned item. 38DollarGlasses will immediately notify The User of company services on the status of The Client's refund after inspecting the item. If The Customer's return is approved, The Company will initiate a refund to The Client's credit card (or original method of payment). The User will receive the credit within a certain amount of days, depending on The User's card issuer's policies. No refunds or exchanges on lenses.
To read more: https://38dollarglasses.com/pages/shipping-return
38DollarGlasses Delivery Policy
To read more: https://38dollarglasses.com/pages/shipping-return
38DollarGlasses Terms of Service
By visiting Company's site and/ or purchasing something from 38DollarGlasses The Client engage in 38DollarGlasses's' "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using 38DollarGlasses's' website. By accessing or using any part of the site, The Client agree to be bound by these Terms of Service. If The Client do not agree to all the terms and conditions of this agreement, then The User of Website may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
To read more: https://38dollarglasses.com/pages/terms-of-service
38DollarGlasses Privacy Policy
To read more: https://38dollarglasses.com/pages/privacy-policy
38DollarGlasses Pros and Cons

Pros: Low prices

Summary

38DollarGlasses is an online boutique of branded eyewear offering varied shapes and styles of glasses to choose from. Stainless steel, metal or plastic, regular eyeglasses department showcases a large collection of computer lens, anti fatigue, single vision, bifocal and trifocal specs for women, men, and children. A wide selection of colors offers a great palette of beige, black grey, cocoa, dark amber, and orange etc of aviator, round, rectangle, and oval glass shapes. 38DollarGlasses sunglasses product collection presents a great set of branded eyewear from such famous companies as Carrera, DKNY, Gotham Style, Mormanii, and Oakley etc.

38DollarGlasses reviews and complaints

38DollarGlasses is ranked 196 out of 656 in Medical Supplies and Equipment category

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