Anonymous
map-marker York, York

2cd designs bad customer service

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Ive also purchased from this company with a settlement of 1-3% refund of all purchases that I never received. I also received lots of goods that were faulty and their reply was "if you put them up for sale we can go halves on the cost" no refund for faulty goods. Drop shipping costs are extremely high....if an item costs £2.30 to post they charge you still £5 + vat as they say its the costs for going to the post office yet they run an online ebay shop for all their goods where they have to post out daily?

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Loss:
$100
Reason of review:
Poor customer service
Anonymous

Very helpful company

As a new online company I have received very helpful advice from this company . They have a very down to earth personal approach to business .

As someone completely new to these products their guidance was excellent. I am also very satisfied with the goods and delivery times. I have as with everyone trawled the internet for months looking at other companies here and abroad but so far cannot find a reason for buying elsewhere unless it is for something not in stock. The prices are competitive and the range is good.

Keep up the good work, good service is appreciated. Lorraine @ LoveBee

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Anonymous

Good friendly company with HONEST advise

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I have been into 2cd designs a few times to research and get advice for setting up adult parties (work for asummers) an honest and no rushing family business is my review. By far the best lingerie selection.

I've since placed 2 orders and they have both been fulfilled. Prices are very competitive and quality is good. Price margins are around 200% average. I can see a long successful relationship between ourselves.

I am a strong believer of keeping business local.

I know these sites are out to just give negatives, so I just felt that an honest review for the services and customer support I received is the least I can do. I would say if anyone is thinking of using this company you will not be disappointed and they will go the extra mile to support you.

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Reason of review:
Good customer service
1 comment
Guest

If they are so completive then why do they pay way less then minimum wage for employees who do a lot of work while the owner doesn't instruct the employee what to do and also why does the male owner send girls to brothels

Anonymous
map-marker Birmingham, England

A dishonest employer

I worked for them, they are by no means a reputable company. I left because i had enough.

I was discriminated and treated badly. I never got my last wages, there was no contract. I dont know if they moved since but the place i worked at was a dump. No health and safety standarts were met, it was dirty and everything was disorganised.

The stock rooms were a joke and often they would have stock level issues. I attempted to keep track of it but my ideas were ignored. They would change the size stickers on products if they were out of a certain size (from s to m and vice versa for example) and if that wouldn't work they would just send similar.

They tried to run an ebay shop at the same time but had too much bad feedback. This was the worst job i ever had, I had to eat my lunch at a nearby bus stop and had no access to drinking water.

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3 comments
Guest

that makes sense now why I was selling items that customers said didn't fit!!! Have received lots of items with bits missing out of them with no help from the company to rectify.

You place an order and have no idea if you will receive everything as no update until you get the order and find that items haven't been despatched. If you speak to the company theres always a sob story as to why they couldn't do something

Guest

Seriously are you talking about the same company with that huge warehouse on constitution hill? I've been In a few times and if you saying that it's dirty you must working for the queen of England at bucks. By the sound of things you must be a competitor trying to give bad vibes 'excuse the pun'..!

Guest
reply icon Replying to comment of Guest-894949

no he is so right, they have moved since then, but their old place , if you went up stairs especially, was definitely a health hazard

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Anonymous

Never Received Product

I placed my order July 25, 2013 and never received a shipping confirmation email or anything. On July 26, 2013, I used the support ticket system on their website, www.angelsandsinners.co.uk, to question what was going on as when I logged into my account, the status of my order was still showing it as new (this is 24 hours later).

I received no response. My card, however, was charged August 2, 2013, but the order was still showing as payment not received.

Three weeks and six support tickets later, I have no product, no receipt, no shipping notification, and still no response to any of my support tickets. Buyer Beware - this site will take your money and deliver no product!

View full review
Loss:
$200
1 comment
Guest

I worked for them, they are by no means a reputable company. I left because i had enough.

I was discriminated and treated badly. I never got my last wages, there was no contract. I dont know if they moved since but the place i worked at was a dump. No health and safety standarts were met, it was dirty and everything was disorganised.

The stock rooms were a joke and often they would have stock level issues.

I attempted to keep track of it but my ideas were ignored. I had to eat my lunch at a nearby bus stop and had no access to drinking water.

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