Lantz E

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Verified Reviewer

I havent received my order

When will my order be shipped and delivered I just want to know if it will be shipped and delivered before Christmas as it is a Christmas gift
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Preferred solution: Deliver product or service ordered

Lindsay K Nrl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Florence, Kentucky

Unresponsive

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21 Threads - Unresponsive
Ive purchased from this company a few times back in 2020. Was super happy with what I ordered and RECEIVED. I just placed a NINE shirt order, costing some decent money and the place is crickets! No one answers the phone, online chat, email. Nothing! So bazaar and now Im growing increasingly concerned Ive been scammed out of $157!!
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Loss:
$157

Preferred solution: Full refund

User's recommendation: Stay away

Kacie K Rtx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Columbiana, Ohio

No one responds, email chats phone Facebook

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21 Threads - No one responds, email chats phone Facebook
My order has been sitting since 3/25 stating that label was created and email stating that my order was shipped and no updates since and no one responds to any contact. I spent almost $200 and have no idea what is going on
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Loss:
$199

Preferred solution: Deliver product or service ordered

Teresa D Rsg

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Verified Buyer
|

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Verified Reviewer
| map-marker Miami, Florida

Incorrect order received

21 Threads - Incorrect order received
21 Threads - Incorrect order received - Image 2
I ordered 6 Tshirts. 2 out of 6 were wrong. I received duplicate of one and 1 tshirt I didnt order. Orders on 11/17. name was Teresa Dennison I need what I ordered corrected ASAP Tshirts not received: Gettn Blitzened in S Drink up grinches in M
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Preferred solution: Deliver product or service ordered

Lucciana Lhk
map-marker Chippewa Falls, Wisconsin

Didn't get

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Didnt get order the were for Christmas so Im really ticked. Do not recommend to anyone! Nice of them to take money and run
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Resolved
Meryem Mqt
map-marker Xenia, Ohio

Resolved: Shipping

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Updated by user Dec 13, 2020

Company fixed the issue and I have been provided with partial refund. I received full shipping refund and an apology/explanation..

Original review Dec 13, 2020
Edit: I received a full refund on shipping and an apology for taking longer than promised. It was explained that there had been a positive covid result and there was no one there to answer phones. After all this, I give 5 stars for how it was handled in the end. Shirts are also great quality and very comfortable! Can't say much as of now, no one answers the phone. It rings and rings and then there is a tone, like voicemail, but no type of recording or live person speaking. I paid double shipping to receive order in 2-3 days. 3 days was yesterday, 11/12/20 and they are still not delivered. I checked tracking and it states USPS will deliver by 9p on Monday... That's a whole week from when ordered. Definitely not 2-3 days, which is why I tried to contact them. I sent a message via Facebook messenger. We'll see if they reply. Can only rate 2 items for now.
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Anonymous
map-marker Saint Louis, Missouri

Order wrong shirt

After I confirmed my order I realized 1 of the shirts where ther wrong one. I just want to exchange the shirt.
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Nancy G Kpb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never got my order

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No ANSWER when I call never use again
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Loss:
$70
Cons:
  • No customer service
  • Did not ship products purchased

Preferred solution: Full refund

User's recommendation: Don't order from this place

Darby Qky

NEVER PURCHASE FROM THESE GUYS

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On 11/11 I purchased a shirt and received it by 11/18. I was happy with the transaction so I ended up buying another on 11/29 but have yet to receive it. For the past 3 days I have been calling, emailing, and messaging 21threads to get any kind of information about my order. I have not received one bit of correspondence back from their non-existant customer service. The only time I got a response back is when I filed a claim with PayPal on the original product I did receive which they made the time to respond to within an hour.
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Loss:
$28
Cons:
  • Did not ship products purchased
  • No customer service
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

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