Robert N Qmr

Weber 4-burner Gas Grill

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Ordered in Jan. ‘19 never received.

When inquired about shipment or tracking the response was a form letter indicating they were in the process of packing to ship. I requested cancellation and refund, never got money back.

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Loss:
$99
Pros:
  • Gave up looking
Cons:
  • Total scam
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Danilo C Reg

I ordered a gas grill in the amount of $89.90 and never got it. They charged my Mastercard on 01/03/2019.

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I ordered a gas grill in the amount of $89.90 last January of 2019 and never got it. I tried to reach them online and by phone(773-756-****} but they never responded. They charged my Mastercard on 01/03/2019.

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Loss:
$90
Cons:
  • Total scam
  • Took my money no product am filing fraud complaint
  • Took my money
Reason of review:
Never received the merchandise after charging my Mastercard .

Preferred solution: Full refund

Gregory H Lum
map-marker Secaucus, New Jersey

No Flat Top Grill Sent

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I ordered the grill in January 2019 and still have not received anything. I will see if my bank can track down the recipient. Facebook should step in and cover losses since they have been paid to run the ads.

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Loss:
$89
Cons:
  • Took my money no product am filing fraud complaint
Reason of review:
Product never received and now way to track the shipment as the site won't load

Preferred solution: Deliver product or service ordered

1 comment
Ladawna Gai

I also ordered a grill in February 2019 and haven't received my grill. I have emailed them about it and keep getting the same indescriptive email.

I know they received my money because not only was I charged but, I received a confirmation email. What else can I do?

Linda P Szl

Supershop - Order 35475

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I ordered the black stone Grill 36" outdoors flat top gas grill griddle station On Friday 1/4/2019. There is a date on the invoice of 4/1/2019.

Never got a response from them.

They took $89.90 out of my bank account. Never heard from them or received the grill.

View full review
Loss:
$90
Cons:
  • Total scam
  • Took my money no product am filing fraud complaint
Reason of review:
Poor customer service

Preferred solution: Full refund

Sharon T Dxf

NEVER A FACEBOOK AD AGAIN

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Got ad for great looking carseat/stroller I knew my pregnant granddaughter wanted. When it never came, tried to call them, thats when I found out the phone number is fake, so is everything else.

THIS IS NOT A REAL COMPANY FOLKS!

Reported the ad to Facebook, THEIR canned response was no better than supershop's.

Apparently ripping off folks left and right does not break their rules, it is apparently acceptable to their "community standards". It is still being seen on facebook!

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David w Zel

***

Ordered end of year grill..here at home there was a sale for the same price but were sold out so ordered this one off of 1supershop.com and this is May 2019 and still no grill no respo se to emails and no answer to phone...this is *** but the *** got the money

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Anonymous

Liars / Scammers

I ordered a flat top grill in January and it has never came!, Lost 90.00 bucks over it.

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Reason of review:
Order processing issue
Debbie K Yri

BBQ grill not sent and my money is gone

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I ordered the 36 in BBQ Grill on Jan 13 2019 The money came out of my account on that date . It is now Mar 11,2019 and still no Grill .

I have email them at least 7 times with the same standard stupid letter that does not answer any of my questions.,

I want the grill or my money back . 1Supershop has totally done me in .

I have left my email address .my home address and my cell number and I can not get a human to address anything .

Very disappointed by this debkuhn@***.com

View full review
Loss:
$139
Cons:
  • Took my money no product am filing fraud complaint
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Anonymous

TOTAL SCAM

Ordered Blackstone Grill in December. No product received and only canned responses from seller.

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Charlene M Iem

Flat top grill

I'm in the same as others. Ordered the grill.

Money come out Jan4, 2019. Still no grill and when contacted I get the same stupid answers in a pre-printed form.

No contact from a person at al.... Total scam and I am beyond pissed.

View full review
Cons:
  • Took my money no product am filing fraud complaint
  • Total scam
Reason of review:
Not delivered!!
1 comment
Ladawna Gai

Same here. My husband also ordered one in January 2019 and nothing.

I ordered mine in February.

We both received confirmation emails. What else can we do?

Melinda D Eug
map-marker Greeley, Colorado

You took my money...no product no order number. nothing.I ordered the Blackstone grill special on Jan 12th.

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I have tried to contact them. No luck.

Still trying. why?

View full review
Loss:
$99
Cons:
  • Took my money no product am filing fraud complaint
Reason of review:
Problem with delivery

Preferred solution: Full refund

1 comment
Debbie K Yri

Wow me too grill ordered Jan13 2019 its mar 112019 They took the money and won't respond. Sick scam.

Facebook should do some thing about all these scams on there web site .

It sure makes them look bad as well. If our cell phones can let us know of potential cams what wrong with the computer sites

Paula W Dvz

One pissed customer

I ordered a car seat. They took my money. Still no car seat, no email, no nothing..

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Reason of review:
Order processing issue
Michael O Fvu
map-marker La Crosse, Wisconsin

My grill has not showed up

I order my grill and paid for it and has not shown up to my home

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Reason of review:
Order processing issue

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