1st Place Spiritwear
1st Place Spiritwear Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1st Place Spiritwear has 2.5 star rating based on 3 customer reviews; consumers are mostly dissatisfied and report missing orders, invalid contact info, and slow or nonresponsive customer service.
Positive Feedback
Some customers noted the company appeared to have the item they wanted and product selection matched expectations.
Negative Feedback / Risk Areas
- Repeated reports of orders not received and delayed shipping highlight major fulfillment concerns.
- Multiple customers experienced unreachable support, invalid email addresses, and no reliable phone contact.
- Reviews flag high price levels and complaints about discounts and special offers not being effective.
- Overall 1st Place Spiritwear customer complaints focus on poor customer service and order transparency.
Key Takeaways for Future Customers
- Check recent 1st Place Spiritwear reviews before ordering and be cautious about providing payment without confirmed support channels.
- Expect potential delays and difficulty contacting customer service; consider alternatives if prompt delivery or easy refunds matter.
- Verify pricing and discount terms since several reviewers found price level high and offers unclear.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1st Place Spiritwear has 2.5 star rating based on 3 customer reviews; consumers are mostly dissatisfied and report missing orders, invalid contact info, and slow or nonresponsive customer service.
Positive Feedback
Some customers noted the company appeared to have the item they wanted and product selection matched expectations.
Negative Feedback / Risk Areas
- Repeated reports of orders not received and delayed shipping highlight major fulfillment concerns.
- Multiple customers experienced unreachable support, invalid email addresses, and no reliable phone contact.
- Reviews flag high price levels and complaints about discounts and special offers not being effective.
- Overall 1st Place Spiritwear customer complaints focus on poor customer service and order transparency.
Key Takeaways for Future Customers
- Check recent 1st Place Spiritwear reviews before ordering and be cautious about providing payment without confirmed support channels.
- Expect potential delays and difficulty contacting customer service; consider alternatives if prompt delivery or easy refunds matter.
- Verify pricing and discount terms since several reviewers found price level high and offers unclear.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
This company is untouchable
Very hard to contact anybody with information on an order placed on September 3, 2025. Had some kind of message that it would be here on September 22.
Preferred solution: Deliver product or service ordered
User's recommendation: try another company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct not received and unable to contact company
- Ordered Dec 1, but still no product by Dec 19.
- No updates on order and the email address is invalid.
- Called the phone number and left a message.
Today is December 21 and my order was received via FedEx today. I do wonder if it would have been received before Christmas if I had not asked for a status update.
I do have one complaint about the item.
The tag on the T shirt is wrinkly and hard, like it’s made of plastic that was affected by heat. The tag will have to be removed before wearing.
I did get a response today from the 800 number. I was told they are working on my order (ordered on December 1!) and assured me it would be received before Christmas.
In addition, I went on their website to see if they were still doing business.
They had a chat option on the website. I chatted with Sandi and she assured me they are working on the order and it would be received before Christmas.We’ll see since it’s already December 19th.
Email address not valid. Called the phone number and had to leave a message.
The internet says the phone number is not valid. I'm pissed!
- Supposedly had what i was looking for
- Items not received and unable to contact company
Preferred solution: Full refund
User's recommendation: Do not order from this company!
As a family owned company, we respectfully disagree with your comments. We received your voicemail left on 12/19/24 at 11:01 AM and responded to you via email in less than 2 hours with the reassurance that your order was in production and would be shipped out ASAP to arrive before Christmas.
Our records indicate that you also contacted us through the Live Chat feature on our website, where you communicated directly with one of our Customer Service agents who also provided reassurance that this order would arrive before Christmas. Your order was shipped out that same day, 12/19, and arrived to you on 12/21, before Christmas.
We were not made aware of any concerns regarding your order once it was received. If we had been made aware that you had a complaint about the shirt you received, we would have been happy to further assist you as we do want you to be 100% happy with your order.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Never received my order
- I placed an order on Sept 9 and got no delivery-date email.
- There is no customer-service phone number.
- They require a credit card to get help.
I received my order today. The same day I started trying to find it. This all would have been resolved if I would have received an email saying it was coming.
- No customer service number
Preferred solution: Deliver product or service ordered
User's recommendation: Use Caution
As a family owned company, we are heartbroken that you were wrote this review, but we respectfully disagree with your statements. Your order was shipped on 9/24 which you should have received an email from FedEx with your tracking number.
After speaking with you on the phone, you did indicate that you received the tracking number for your order on 9/24. You did reach out to our customer service team on 10/1 which we responded by email within two hours after your inquiry. You reached out to our customer service on 10/1 the same day your product was delivered and the same day you wrote this review. Our phone number is listed on our website under Contact Us.
The information you stated about having to enter a credit card to get assistance is incorrect. After speaking with you to resolve this, we were happy to hear that your granddaughter was very happy with our product.
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As a family owned company, we respectfully disagree with your comments. On 9/18, you left a message and we responded shortly by email with your tracking number for your order.
On 9/22, you left another message and we emailed you back within an hour to keep you updated and provide the tracking number. We sent you copies of our email communication to your phone, but you indicated that you do not receive text messages.
When your order did ship on 9/15, you were also sent an email to alert you along with the tracking number again. Once we saw your review, we immediately called you and you indicated you were happy with the product and like the quality.