Susan W Jqi

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Verified Reviewer
| map-marker Sutton Coldfield, Birmingham

£10 taken from account

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On 20th January I went on line to top up my phone account and £10 was taken off the £14 credit I had, leaving me £4. I understood that the £10 was for my obligatory top up in a few days time.

However when I checked my credit last night I was horrified to see I only had £3... I immediately applied for a £10 top up paid for with my credit card so I now have £13...

Please could you investigate this and let me know what has happened to the £10 you subtracted.

Thank you - Susan Walsh.

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User's recommendation: 1p mobile sorted my problem very quickly

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Orderd and Paid for a sim card a week ago & have...

Orderd and Paid for a sim card a week ago & have not received it yet My Phone 0772691**** Thank you !

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