Ananias Wpb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The price charged by the dentist is higher than it is mentioned in the plan

I went to a dentist and had a procedure done. They had given a flat 20% off whereas I am supposed to get a higher discount percentage as mentioned in the 1dental portal.

When I called customer service, they asked for the invoice, which I submitted.

They then forwarded the invoice to the corporate office for further investigation. It has been 7 days, and I haven't heard anything back from them.

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Loss:
$200

Preferred solution: Price reduction

User's recommendation: Not recommended

linda b Ial

I was told It was cost approx $600 to get a crown.

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Ended up being $1656. Such a rip off and the CS rep said those rates were never posted online.

I have proof they did. I called there CS and they said they would never say that. I would not recommend this company to my worst enemy.

They should stand by the pricing they said when I signed up. I cancelled other ins for this which would have cost less.

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Cons:
  • Lie about cost

Preferred solution: Full refund

User's recommendation: dont even waste your time.

Erin D Tyu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

1Dental saved me so much money at the dentist.

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1Dental saved me so much money the first time, and every time I use my plan. I have avoided the dentist because I don't like it and I am afraid they will find some tooth problem that will be really expensive to fix.

My 1Dental plan reduces all of my costs by 60-70% on general cleanings and exams and fillings too. My kids are on my 1Dental plan too and the savings I get more than pay for the cost of the plan.

I don't have all the financial anxiety anymore about going to the dentist. It's awesome!

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Pros:
  • Very affordable to signup
  • So easy to use
Cons:
  • I wish i would have found 1dental sooner

User's recommendation: Use 1Dental if you don't have dental insurance. If you call 1Dental with questions, they are super helpful!

Selim Ikk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Allen, Texas

Not worth the money

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I tried to use this "discount policy" twice. Dentists say they will take it, but then claim they don't have to follow the discounts per the website.

I spoke to 3 different dentists and they all said the same thing. I paid $129 for the upgraded plan with both providers and got zero benefit. I called support and they admitted that the dentists don't have to follow their pricing. I should have cancelled it within the first 30 days.

The dentists seem to want to push their own plans. Otherwise, they will try to charge you other fees to make up for the fact that they are giving a little bit of a discount. For instance, i was told that they needed a full set of xrays every 6 months.

We all know that is not true. Don't buy this policy, it won't end up saving you any monedo

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1 comment
1DentalCares

Hi Selim, I am sorry for not seeing your review sooner! I would love to help as best as I can.

I am sorry to hear that you didn’t see the savings you expected from the participating dentists. All of our participating dentists should be giving you a discount on services rendered at their office according to a price list that they agreed to when joining the network. If you can, please reach out to me at customercare@***.com. I'd love to see what we can do to either get you refunded for the dental plan or can assist in clearing up any confusion with the dental offices.

I look forward to hearing from you!

Best, Leslie V. 1Dental Customer Care Supervisor

Paula P Jil

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No dentists actually participate.

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Upon further review, no Michigan dentists participate. I have requested a refund but have not heard back yet.

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Cons:
  • Falsely advertised dentist participation

Preferred solution: Full refund

User's recommendation: Avoid it

1 comment
1DentalCares

Hi Paula, We apologize for any inconvenience, and as requested via your email sent to our office on 3/13/2022, your plan has been cancelled and we are processing a full refund for you. We do have a list of dentists that have agreed to provide the discounts to our members.

If it's helpful, we would be happy to call around to some of the locations nearest to you to confirm that they are still accepting the plan that you signed up for. If that is something that you'd like our help on, please feel free to reply to the email I sent to you directly.

We'd be happy to assist! Best, Leslie 1Dental Customer Care Supervisor

Delores D Yfh
map-marker Wilbur, Washington

Good Experience

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1Dental - Good Experience

I have been with the plan for over a year and am very happy with the service, coverage and overall experience.

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Pros:
  • Good price for the value
Cons:
  • Web site not consumer friendly
Reason of review:
Good quality
1 comment
1Dentalcustomercare

Thank you so much for sharing your experience with our plan. We love to hear from our customers about how they're saving!

Would you mind reaching out to us about the website? We have been working to improve our website over the past couple of months. We would love feedback based on your experience and what you had trouble with so we can improve upon that.

You can email us at editor@1dental.com. Thank you!

MICHAEL M Qzi
map-marker Revere, Massachusetts

list of dentist near me 02151revere ma.

I NEED LIST OF DENTIST THAT TAKE MY PLAN

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Anonymous

Enrollment

These *** just took me for $40 dollars. They didn’t tell me that you don’t get deposit back. They are no good, they will get you one way or another.

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Reason of review:
Problems with payment
4 comments
Guest

When I looked up the Dental Access Plan it clearly states "$20 non-refundable processing fee applied to initial payment".What was $40? Processing for more than 1 person?I'm curious to read more reviews regarding this plan since it is highly recommended by someone that gives financial advice.Comparing plans for retirement!

Guest
reply icon Replying to comment of Guest-1516721

Hi there. I'm sorry there was confusion getting one of our plans!

You should have only been charged a $20 processing fee. If you give our customer care team a call with your name, we can look at your account and see what's going on.

Our customer care number is 833-692-****. You can also email us at customercare@***.com.

1Dentalcustomercare
reply icon Replying to comment of Guest-1516721

We are sorry for any confusion you may have experienced when you went to purchase our plan. But you should have only been charged a $20 processing fee - as stated on our website next to the plan price.

Were you able to speak to someone in our Customer Care department about what happened so we can work to resolve this problem for you? You can email us at customercare@1dental.com or call us at 833-692-5966.

Guest
reply icon Replying to comment of Guest-1516721

Also searching for something affordable

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Anonymous

False advertising

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On June 6, 2017 I joined 1Dental.com, the Aetna plan, because they had listed as one of their providers Coe Dentistry. My best friend uses Dr.

Coe and I was going to join this discount program because he was listed as a provider and my best friend was very happy with him. After joining, I called Dr. Coe's office to check pricing on a root canal and make an appointment. When I asked about 1Dental.com discount program, they had never heard of it.

I called on 06/08/17 to cancel. They refunded the $99 but not the $20 startup fee. They falsely advertised participants on their provider list so I believe they owe me the $20 back. What have they done to earn it?

And Dave Ramsey recommends these people? Ridiculous!

View full review
Loss:
$20
Cons:
  • Falsely advertised dentist participation
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

8 comments
Guest

great review

Guest

Thanks but no thanks! I WILL NOT be buying this plan

Guest

We have been thinking of purchasing the Careington plan, but after reading these reviews we will NOT DO so. We will also tell our Dallas friends & family.

Thank you for letting us know. We Appreciate it.

Guest
reply icon Replying to comment of Guest-1470063

Hi New TX resident, welcome to Texas! Our plans really do work and can save you money.

In this case, there was some confusion in communicating the plan to the dental office. There are many dentists who accept our plan, but many of those offices are most familiar with the plan name and not our company name (1Dental). As long as you're communicating the plan name to the dental office you visit that's within our network, you can experience significant savings with this plan.My husband and I use the plan, personally, and we have saved so much! He had to have a root canal and crown this last year.

What would have cost us more about $1,200 or more without dental insurance only cost us about $500 with our discount dental plan. :slightly_smiling_face: On top of that, our dentist worked out a plan to help break up that treatment cost for us.Whatever you decide, I hope you find a dental plan that helps you and your family save on dental care!

Guest
reply icon Replying to comment of Guest-1470063

It looks all good when you first come upon it - but the reality is the truth is in the customer reviews. I'll be staying far away from 1Dental myself.

Guest

I am sorry for the difficulty you had using the plan. The name of the plan is the Dental Access plan and it uses the Aetna Dental Access network.

1Dental is the name of our company which sells the plan so the dentist would probably not have heard of us but he certainly would have heard of the Aetna Dental Access network. If you have questions, please feel free to contact our Customer Care department at (800) 329-****.

Guest

No dentist takes 1dental.com. According to you, the plan was Aetna, not 1 dental. Why didn't you ask if they take the Aetna?

Guest

as of today - it says you will not get the startup fee back if you cancel. Maybe that is new, but its clearly in the signup info.

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Anonymous

Does cover anything

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I've been to my dentist along with my son we bought the plan but it's a total scam doesn't pay a nickel. They owe me a total refund.

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Reason of review:
Bad quality
Anonymous

No way to log in to your own account

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so this is total bs when you can't even login to your own account and especially bs when there is no place on their site to login oh yeah and apparently they have screwed me by acting like I have been signed up and am a member of careington care and heck their company too oh yeah and how about when they send an e-mail to you to fix a payment issue because they get it but yet the link to the site has no where to sign in etc ...... this is total bs they want a payment they should have a way for members to login etc .... this is *** 100 words now let me submit this this site *** sucks as well

View full review
Reason of review:
NO WAY TO LOGIN TO 1DENTAL OR CAREINGTON LIKE I AM NOT A MEMBER

Preferred solution: Deliver product or service ordered

2 comments
Guest

It is total bs! People are paying for a service, yet cannot log in to view, change, keep up to date with payments, etc.

I have used the plan once and save a good amount of money on the service, but we pay for it monthly and some of us do not use it very often, yet they have the ability to withdraw the $ out of our bank. Why can we not log in to their site and view our payment history, change pmt. methods, etc.?

*** SERVICE! >:(

1Dentalcustomercare

We are very sorry for the inconvenience. Thank you for sharing.

We understand this has been an issue for our members and are working on a member portal for our website, as well as a member app that can be downloaded onto your phone where you can log in and have all of your information at hand when you visit the dental office or need to update your account.

In the meantime, if you ever need any info about your plan, you can email us at customercare@1dental.com or call us at 833-692-5966. We know this is not ideal, but we respond quickly to our members' needs and are excited to launch our member portal and app in the coming months!

View more comments (1)
Anonymous

1Dental

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1 Dental . Aetna Dental Access is a total rip off.

I got no discount. No nothing from this company last year. To add insult to injury they then automatically charged me for this year , with no notice. This company seems really shady so beware.

It was a total waste of money. I should of called for my money back last year but I just chalked it up to my own stupidity for falling for there scam. Don't waste your money on this it is a total rip off. This company should not be allowed rip people off like this.

It's not right. What else can I say they took my money and gave me nothing.

View full review
Cons:
  • Total rip off
Reason of review:
Poor customer service
2 comments
1Dentalcustomercare

I'm so sorry you had a bad experience. Please contact us at (855) 329-6305 or by email at customercare@1dental.com. We would be able to look into your issues and see what we can do for you.

1Dentalcustomercare
reply icon Replying to comment of 1Dentalcustomercare

Were you able to speak to someone about the problems you had using our plan? We would love to be able to help you in any way we can.

If you are still a member with us, you also may want to reach out to us to update your contact information.

We send out renewal letters every year via email or direct mail to remind you your renewal time is coming up before payment is taken. If you are not receiving these emails or letters in the mail, we need to update that information for you!

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Jett Twy

Extremely extremely useful

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The 500 plan is awesome. We had an emergency that would've cost us much much more if we just pay cash. This is not a scam but a deep deep discount dental plan. We used to have regular dental insurance that was $23 a month but only cover $1500 a year It was a rip off compared to this because you had to pay everything over $1500 at full price.!

Careington is great because they have a predictable Fee schedule. You have to pay upfront but MUCH MUCH less then if you just pay cash.

We had an emergency in 2011 and didn't have dental insurance… It cost $300. After this plan, it cost $53 wow!

View full review
Pros:
  • Excellent value
  • Good value
Reason of review:
Fair pricing
1 comment
1Dentalcustomercare

Thank you so much for sharing your experience! We love to hear from our customers about how much they're saving with our plan.

Our goal is to help as many people as possible get the dental work they need at an affordable rate, at a low monthly or annual plan cost.

We, too, have experienced the significant difference these plans can make over dental insurance plans. Every person in our office has this plan available to use and so many of us have saved so much with it!

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Kyler Vft
map-marker Dallas, Texas

Scam Artists....

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I purchased an Aetna plan from 1Dental but when I received my information, it was a Carerington plan. When I called, they told me that "it's the same plan" then they said "well, the Careington plan is accepted everywhere an Aetna plan is accepted." Seems really shady.

When you call, it says "Careington 1Dental." I did not get what I paid for and the business practices seem really shady. Then I noticed on the bottom of their site, that is looks like they are owned by Careington.

Why do they sell Aetna plans then? Don't buy from them!

View full review
Loss:
$150
Cons:
  • Business ethics
  • Customer service
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

7 comments
Guest

It's backed by AETNA, I bought in and I'm enjoying great savings. Give it a try and you'll be very happy.

It covers dental, eye exams and RX's. Best plan I found.

Guest

1Dental partners with Careington to provide both the Dental Access plan, which uses the Aetna Dental Access network, and the Careington Care 500 plan. The Dental Access plan is administered for Aetna by Careington, just like the Careington Care 500 is, but they are two different products.

Since they are both dental discount plans, the plans work in the very same way, but the contracted prices you receive for each are different and the networks are different so they are not accepted at all the same places.

To find a dentist in either network, please visit our website www.1dental.com under the “Find a Dentist” tab.

Guest

It's my understanding that Careington administers the Aetna dental discount plan, so you were not scammed. I have the plan and it works great for me.

Guest

Exactly right, during the sign up process they never elude to the fact that they aren't a dental plan. The sign up process leads one to believe they are signing up for a Eatna dental plan.

once signed on the only way to opt out is a written termination. By the way, by the time you write to terminate, your 30 days has lapsed and you loose your fee. Want a laugh? Go to your dentist for a office visit.

the cost 135$ you save 5$..out of pocket is 130$.. The final laugh; the joke is on you.

Unless you ask during the phone conversation sign up, you are never told that this is not an insurance. You find that out when you get your cheap paper laminated card, which at the bottom discloses the fact that you did not purchase insurance, rather,you purchased a discount plan with a laughable discount.

Guest
reply icon Replying to comment of Guest-1088206

I laugh all the way to the bank with my savings. Our first visit to the dentist for both of us to have dental cleaning, the bill was $300, after 1 Dental gave us a discount, the bill was $150.

I'm impressed. Have some more proceedures done and enjoyed some crazy discounts.

Thanks 1 Dental. You are the best coverage, savings plan, good to us plan, not insurance but better than insurance deal I could find any where.

1Dentalcustomercare

I'm sorry for the confusion here. We are indeed a partner with Careington International.

Careington is a national company that partners with the Aetna Insurance company to offer a dental discount plan.

We sell a dental discount plan called the Aetna Dental Access plan and it is different than an Aetna Insurance plan. Careington brokers the plan for Aetna, so that's why you see their logo.

Members who sign up for our Aetna Discount Plan will have a member card with a Careington logo on it, but the group number will be the Aetna one. All of our plans work the same way, and provide discounts rangining 15%-60% on dental work.

When the dentist calls the number on the card to confirm your enrollment, you will be confirmed in the Aetna network. I apologize for the confusion

Guest

Dingus and Chingus go to town. One falls up the other jumps down.

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Samantha B Eqs
map-marker Los Angeles, California

1dental.com offers a great service for a low price.

I just recently found out what a dental discount plan is and am thoroughly impressed with the service that 1dental.com offers. I've always had dental insurance provided by a company so I never needed to worry about finding my own dental coverage. However, many of my friends have had to purchase their own dental plan and insurance premiums can be outrageously expensive. The premiums can be several hundred dollars a month for a service you're probably only using twice a year!

I have some friends who got the Careington 500 dental plan from 1dental.com. What I like about this discount plan is that the plans start at just $6.95 per month with a savings of 20-60% at the dentist. Also, you can see what you'll pay at the dentist (in real dollars), and coverage starts immediately. One of my friends saved over $3,000 in a 6 month period at the dentist with the Careington plan from 1dental.com.

I'm very impressed with the service 1dental.com offers and will definitely use this site to buy a discount plan when I'm ready to get some cosmetic dental work done that my insurance doesn't cover.

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7 comments
1Dentalcustomercare

Thank you so much for sharing about your experience using our plan! We love to hear from customers about how much they have saved and how they are enjoying using the plan.

Guest

This review sounds too good to be genuine. I'm going to try it anyway.

Will let you know. The big problem is that they have far fewer Dentists in my area than Aetna.

Guest
reply icon Replying to comment of Guest-1056145

Is there an update? Did you get the Careington Dental plan and is it good?

Guest

This review suggests a bit of promotion to me. review #195472 seems to suggest that someone is trying to improve ratings.

I have not direct knowledge of the services they provide or as to why services would be provides at listed prices.

Does look like this company is rated bbb

Guest

Do they offer pay plans for people who need lots of dental work? :roll

Guest

AUG

24

20101dental.com Discount Dental Plan — I had decided that I was going to quit being a baby and get the much needed work done on my teeth, next week........when I had time. Then I broke a tooth.

I went online to seek out a low cost dentist. Careington Dental sounded to good to be true. $6.95 a month, no way! I was so skeptical that I even called.

I wanted to speak to a human and find out what the catch was. There was no way that I was only going to pay $6.95 a month and get the savings they listed. Well I hung up, still skeptical, even though they had answered all my questions. Within 20 minutes I received an email with my temporary card.

I called and made an appointment for the next day at one of the dentists from the list. Well I couldn't believe it! There was no catch! The costs that they had listed for the services I received were accurate.

No catch, just huge savings. So really, if you have been procrastinating, don't, Careington Dental Plan really does deliver everything it promises.

1Dentalcustomercare
reply icon Replying to comment of Guest-180321

That's awesome, Amy! Thank you so much for sharing your experience using our plan. We love to hear from our customers about how much they have saved using our plan.

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